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What is MavSocial?

MavSocial serves as a comprehensive solution for businesses, agencies, and marketers looking to oversee their social media presence and reputation across platforms like Facebook, Instagram, Twitter, LinkedIn, and Google My Business. With the publishing feature, users can post directly to these channels while enjoying options for scheduling, bulk publishing, and targeted outreach. In terms of advertising, the platform allows users to create and manage ad campaigns across Facebook, Twitter, Instagram, and LinkedIn, including the ability to implement bulk location-targeted ads. For engagement, MavSocial provides a unified mailbox that simplifies responding to social media comments, mentions, direct messages, ad comments, and reviews. The collaboration capabilities of MavSocial's flexible Teams and Brands module enable users to effectively manage profiles, users, teams, and brands according to their preferences. Furthermore, users can download reports that present crucial metrics for analysis, enhancing their understanding of social media performance. Lastly, the Digital Library feature consolidates all digital assets in one accessible location, streamlining content management and retrieval.

What is Juphy?

The Social Inbox for Collaborative Teams brings together all customer notifications and support requests into one unified platform. By utilizing Juphy, you can effectively communicate with your team members, allowing for the fastest responses to customer inquiries through multiple communication channels. Eliminate the frustration of frequent logins and logouts! Real-time management of customer interactions greatly boosts the effectiveness of your support operations. With a simple click, you can quickly reply to messages, mentions, reviews, and comments via Juphy’s user-friendly dashboard. A significant reason for delays in customer support is poor internal communication, which can lead to an average increase of four hours in ticket resolution when relying on email. Improve teamwork on support tickets with collaborative tools like Slack. Create your support team, define roles and permissions, and engage in immediate discussions about incoming messages or tickets to optimize your workflows. This method not only accelerates response times but also nurtures a more unified team atmosphere, ultimately leading to enhanced customer satisfaction. Embracing such collaborative tools can transform the way your team interacts and addresses customer needs.

Media

Media

Integrations Supported

Crowd Analyzer
Facebook
Google Business Profile
Instagram
LinkedIn
X (Twitter)
YouTube

Integrations Supported

Crowd Analyzer
Facebook
Google Business Profile
Instagram
LinkedIn
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$19.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Maventus Group

Date Founded

2012

Company Location

United States

Company Website

mavsocial.com

Company Facts

Organization Name

Juphy

Date Founded

2018

Company Location

Turkey

Company Website

www.juphy.com

Categories and Features

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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