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What is MaxAssist?

MaxAssist functions as a digital personal assistant and productivity solution tailored for dental practices, encompassing individual offices, group practices, and Dental Support Organizations (DSOs). By automating routine administrative functions and enhancing patient engagement, it significantly streamlines the operations of dental offices. The software empowers administrative staff to manage daily tasks more effectively, which in turn boosts scheduling efficiency and simplifies overall workflows. MaxAssist plays a crucial role in identifying patients with outstanding treatments, those who are due or overdue for hygiene appointments, and individuals who have missed prior appointments, facilitating proactive communication to reconnect with these patients. Moreover, it provides valuable insights that assist in tracking and improving practice performance. With features designed to handle last-minute cancellations, reduce paperwork, and encourage appointment compliance, MaxAssist's robust toolkit is specifically developed to optimize dental practice operations, improve patient satisfaction, and drive growth. This holistic strategy guarantees that dental professionals can devote more attention to patient care while simultaneously enhancing their business practices, ensuring a more rewarding experience for both staff and patients alike.

What is DifferentKind?

Enhancing and evaluating the patient experience can be achieved by leveraging metrics that prioritize the development of loyalty and trust, ultimately resulting in improved oral health outcomes for patients and greater success for dental practices. A single one-star review or NPS score does not adequately reflect the full scope of patient satisfaction, especially when the consequences can be profound. We are transforming the evaluation of dental care by offering you a comprehensive view of your patients' needs and preferences. In addition, we provide you with research-backed strategies that promote trust and loyalty within your practice. Following their appointments, patients receive personalized, practice-branded messages through their chosen communication channels (SMS or email), encouraging them to give feedback regarding their experiences and results. This feedback is aggregated and displayed in a customized dashboard that is accessible to providers, staff, and regional managers, highlighting successes while pinpointing areas for growth. Moreover, our data, ready for machine learning applications, yields actionable and precise insights that empower dental teams to improve in 14 experience metrics and 4 outcome metrics, ultimately contributing to a more rewarding environment for both patients and dental professionals. By honing in on these vital areas, dental practices can establish a culture centered on ongoing improvement and enhanced patient satisfaction, thereby ensuring lasting relationships with their clientele. Furthermore, this commitment to excellence can significantly elevate the overall reputation of the practice within the community.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MaxAssist

Date Founded

2009

Company Location

Canada

Company Website

getmaxassist.com

Company Facts

Organization Name

DifferentKind

Company Location

United States

Company Website

www.differentkind.com

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

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