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What is MedArise?

MedArise operates as an innovative back office solution powered by AI, specifically designed for medical offices, efficiently managing and supervising AI-driven workflows that thoroughly encompass various administrative responsibilities from start to finish. This functionality includes the management of prior authorizations, verification of insurance eligibility, processing of referrals and faxes, monitoring claims status, and overseeing revenue cycle activities. By effectively integrating with a practice’s current systems, MedArise guarantees that any exceptions are promptly directed to human staff for resolution, preventing them from being overlooked. It is crucial that tasks involving clinical judgment, assessments of medical necessity, coding decisions, financial authority, and deviations from established practice policies are handled by qualified professionals. Medical practices have the opportunity to commence with a single, precisely defined workflow, evaluate its performance and supporting data, and only expand once they have validated that the workflow operates reliably and efficiently. This strategic approach not only boosts operational efficiency but also upholds the excellence in patient care that is expected in today’s healthcare environment. Additionally, by empowering practices to gradually scale their operations, MedArise fosters both confidence and adaptability in managing complex administrative processes.

What is FlowHealth?

FlowHealth is a cutting-edge solution for patient communication, utilizing AI technology to eliminate the necessity for medical practices to maintain their own call centers. The AI assistant, Emma, effectively handles incoming calls, schedules appointments, responds to patient inquiries, and conducts follow-ups, all while integrating smoothly with the practice's electronic health records. Instead of imposing a one-size-fits-all system, FlowHealth tailors its services to accommodate the distinct workflows of each practice, thereby enhancing existing technologies. Functioning as a valuable front-desk team member, Emma provides swift answers to incoming calls, manages scheduling during peak times, and offers support during evenings and weekends, fluently communicating in English, Spanish, and other languages. In addition to her role, she also takes the initiative on outbound communications, promptly confirming online appointment requests, which significantly reduces the number of missed appointments and efficiently updates the practice calendar. Emma enhances appointment reminders by proactively reaching out to patients through calls and texts before their visits, confirming their attendance, assisting with rescheduling when needed, and addressing basic queries, which minimizes last-minute cancellations and boosts overall operational efficiency. By incorporating FlowHealth, medical practices can not only improve patient engagement but also streamline their operations more effectively, leading to greater patient satisfaction and loyalty over time. Ultimately, the use of this innovative solution allows practices to focus more on patient care and less on administrative tasks.

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Integrations Supported

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

Integrations Supported

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MedArise

Company Website

medarise.com

Company Facts

Organization Name

FlowHealth

Company Location

United States

Company Website

flowhealth.ai/

Categories and Features

Categories and Features

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