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What is Medefy?

Discover a health benefits program that places its members at the forefront, encouraging them to return time and again. Our Care Guides, who are real individuals equipped with expertise, deliver swift and empathetic support, enabling users to find and book care effortlessly in real time, with an impressive average initial response time of just 45 seconds. Medefy brings together all aspects of your benefits plan into a single, user-friendly app interface, simplifying access for members and facilitating informed decision-making. Support is available for members even before they recognize their needs, with assistance provided throughout every phase of their healthcare journey. This proactive approach guarantees that members fully leverage their benefits program. In contrast to other platforms that burden users with numerous obstacles before they can speak to a representative, Medefy ensures immediate, on-demand support, helping users navigate critical health choices without feeling alone. We fundamentally believe that every individual deserves an easier and more nurturing way to handle their health benefits, making the process less daunting and more accessible. Our commitment is to empower members not just to utilize their benefits, but to thrive in their health journey.

What is Elevate?

Since the launch of Consumer-Directed Health Plans (CDHPs), our team of experienced professionals has created a variety of high-quality platforms. We have now come together to improve the overall user experience significantly. In today’s work environment, many employees find it challenging to maximize their benefits due to outdated consumer-directed benefits systems that have failed to keep pace with modern needs. The era of waiting around for claim status updates for ten days is behind us; with Elevate, you gain access to real-time information. Reimbursements can now be transferred to your bank account, card, or digital wallet in mere seconds, greatly simplifying the process. Say goodbye to the inconvenience of managing multiple cards to access your benefit funds; our innovative solution allows you to utilize a single contactless card that works seamlessly with mobile payment options such as Apple Pay and Samsung Pay. Furthermore, our customized guidance empowers users to make knowledgeable decisions, ensuring they receive the right assistance precisely when needed. This strategy not only enhances the accessibility of benefits but also equips employees with the tools they need to fully leverage their available options effectively. Ultimately, our commitment to innovation and user-centric design is set to redefine how employees interact with their health benefits.

Media

Media

Integrations Supported

Apple Pay
GrowthZone
Samsung Pay

Integrations Supported

Apple Pay
GrowthZone
Samsung Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Medefy

Date Founded

2013

Company Location

United States

Company Website

www.medefy.com

Company Facts

Organization Name

Elevate

Company Location

United States

Company Website

www.elevate.inc/

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

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