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What is Median Cobrowse?

Enhance the experience of your customers by turning them into passionate advocates through the innovative use of Screen Share-enabled support. This cutting-edge strategy can reduce support time by as much as 82% in a matter of minutes, which can lead to a significant boost in customer satisfaction due to immediate solutions. By reimagining your support team as a revenue-generating asset, you can streamline the support process considerably. The capacity to see your customers' screens allows you to direct them towards solutions directly, making assistance both simple and effective. With Median, you can monitor your website visitors in real-time as they browse, allowing you to seamlessly enter their session, navigate their screens alongside them, and offer precise guidance. This approach not only minimizes the duration of support interactions but also removes the necessity for customers to elaborate on their problems, ultimately leading to fewer future support inquiries through the intuitive screen-sharing feature. Start your experience with a complimentary trial today, and take advantage of Median’s compatibility with 12 major chat platforms. Transitioning from chat to screen sharing is effortless with a single click, ensuring that interactive and straightforward support is always accessible once you implement the Median code on your website. This dynamic tool not only enriches customer interactions but also empowers your support team to deliver timely and effective solutions, thereby fostering stronger relationships with your clients. Embrace this transformative approach to support and elevate your service standards to new heights.

What is Drovio?

Boosting productivity for remote and distributed teams can be achieved by enhancing the collaborative nature of their daily tools. Drovio is dedicated to this mission by enabling users to utilize their familiar tools from anywhere, making it feel as though everyone is in the same physical space. As a screen sharing application designed for remote collaboration, Drovio allows participants to have their own mouse cursors, enabling them to engage interactively with shared content. We strongly believe that the ability to learn and collaborate should transcend geographical barriers. With Drovio, teams can work effectively towards their goals, regardless of their physical locations or the tools they typically use. This innovative platform elevates screen sharing with high-quality voice communication and seamless streaming of any application or screen, thereby fostering a more connected and productive remote work environment. Ultimately, Drovio is not just a tool; it’s a solution that helps teams thrive in a digital workspace.