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What is Mekari Qontak?

Mekari Qontak stands as Indonesia's premier cloud-based omnichannel CRM application, streamlining sales processes and enhancing customer service efficiencies. It enables users to view comprehensive customer profiles, including conversation histories, offer statuses, and key points of contact. With the advantage of GPS live tracking, businesses can effectively monitor the performance of their field teams, ensuring optimal job oversight. Additionally, the platform allows for the organization of customer data access based on team roles, safeguarding sensitive information. Mekari Qontak boasts a plethora of real-time, end-to-end features designed to foster business growth and streamline operations. Furthermore, it serves as an integrated chat and telephone management solution, automating various aspects of business communications. Users can easily track their sales team's whereabouts and monitor important KPIs, activities, and metrics in real-time. To boost operational efficiency, the platform offers comprehensive customer service management capabilities, including a WhatsApp blast system, green tick chatbot, and multi-admin/device support. Notably, users can design and customize their bot messages effortlessly, without the need for programming knowledge, tailoring them to suit their specific requirements. This versatility makes Mekari Qontak an invaluable tool for businesses looking to enhance their customer engagement strategies and operational workflows.

What is FlowQi?

FlowQi is a comprehensive, integrated business software solution that unites CRM, task management, and project management into a single platform to streamline workflows and improve organizational efficiency. Designed with intuitive usability, FlowQi enables teams to manage all customer contacts, leads, and communications in one place while automating task assignments and monitoring project progress in real time. The platform equips sales and support teams with connected tools that are seamlessly linked to CRM data and project activities, enhancing collaboration and responsiveness. FlowQi automates repetitive workflows and translates data into meaningful actions, helping businesses save time, reduce errors, and boost both employee and customer satisfaction. Its flexible design serves a diverse customer base, from small and medium businesses to large enterprises, nonprofits, and government bodies. The software fosters a work culture centered on smooth communication, transparency, and data-driven decision-making by connecting people, processes, and systems. FlowQi adapts to the demands of fast-paced environments, empowering organizations to achieve more with limited resources. By delivering smart automation and comprehensive project oversight, FlowQi accelerates operational growth and productivity. The platform also offers a personal demo to help organizations explore its full capabilities and tailor the solution to their needs. Overall, FlowQi stands out as a powerful enabler of seamless collaboration and workflow optimization across industries.

Media

Media

Integrations Supported

IPOT
Instagram
LINE
Mekari Talenta
Shopee
Telegram
WhatsApp

Integrations Supported

IPOT
Instagram
LINE
Mekari Talenta
Shopee
Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$69.77 per month
Free Trial Offered?
Free Version

Pricing Information

€20/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mekari

Company Location

Indonesia

Company Website

mekari.com/produk/qontak/

Company Facts

Organization Name

FlowQi Group B.V.

Date Founded

2024

Company Location

The Netherlands

Company Website

flowqi.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

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