Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,641 Ratings
    Company Website
  • AthenaHQ Reviews & Ratings
    34 Ratings
    Company Website
  • GWI Reviews & Ratings
    189 Ratings
    Company Website
  • Evertune Reviews & Ratings
    1 Rating
    Company Website
  • AI Video Cut Reviews & Ratings
    1 Rating
    Company Website
  • Caller ID Reputation Reviews & Ratings
    34 Ratings
    Company Website
  • Ecwid Reviews & Ratings
    1,029 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,240 Ratings
    Company Website
  • DoctorConnect Reviews & Ratings
    84 Ratings
    Company Website

What is Meltwater?

We offer innovative tools designed to help you monitor, understand, and influence your working environment. By providing a comprehensive, user-friendly suite of products powered by AI-driven insights, we empower public relations, communications, and marketing teams to thrive. In today's fast-paced and interconnected landscape, marketers face continuous demands; therefore, our product range is meticulously crafted to help you maintain oversight of your digital strategies and assess the success of your marketing efforts. Our extensive suite effectively tackles the obstacles that modern PR, communications, and marketing professionals face daily. With insights and workflows tailored to elevate your digital marketing and social media campaigns, you will gain a significant competitive advantage. Experience the power of a flexible solution that allows you to track essential social media mentions, ensuring you stay ahead of your rivals. Additionally, our platform offers limitless ad-hoc searches across more than 20 channels, including diverse social networks, providing you with unmatched social listening capabilities. This all-encompassing approach not only enables you to be reactive but also empowers you to take proactive steps in your marketing strategies. In essence, our tools are designed to help you navigate the complexities of the digital world with confidence and ease.

What is Lucidya?

Lucidya is an innovative platform tailored for optimizing customer experiences, designed to help organizations understand, manage, and improve interactions with customers in the digital landscape by utilizing real-time data and advanced analytics. This solution enables brands to monitor customer conversations, evaluate sentiment, and extract actionable insights from various platforms such as social media, customer feedback, and online content, thereby facilitating a more profound understanding of consumer behavior, preferences, and market trends. By combining artificial intelligence with natural language processing, it provides accurate sentiment analysis that caters to multiple Arabic dialects, allowing businesses to capture context and meaning with remarkable precision. Furthermore, it offers instant intelligence through alerts and detailed dashboards, empowering teams to promptly tackle new challenges, meet customer expectations, and mitigate reputational risks while maintaining consistent communication across all channels. In essence, Lucidya stands out as an essential tool for businesses aiming to refine their customer experience strategies, ultimately leading to stronger customer relationships and increased loyalty.

Media

Media

Integrations Supported

Videoma Intelion
Audiense
Blackbird.AI
Data Virtuality
Desktop.com
Facebook
Infodesk
Instagram
Intelligence2day
Netino
Rippling
Semeon Analytics
Supermetrics
WhatsApp
X (Twitter)

Integrations Supported

Videoma Intelion
Audiense
Blackbird.AI
Data Virtuality
Desktop.com
Facebook
Infodesk
Instagram
Intelligence2day
Netino
Rippling
Semeon Analytics
Supermetrics
WhatsApp
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Meltwater Group

Date Founded

2001

Company Location

Norway

Company Website

www.meltwater.com

Company Facts

Organization Name

Lucidya

Date Founded

2016

Company Location

Saudi Arabia

Company Website

www.lucidya.com

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Public Relations

Article Author Database
Auto-Update Media Lists
Campaign Management
Clippings Management
Communications Calendar
Contact Management
Digital Asset Management
Direct Mail Management
Email Distribution
Press Monitoring
Press Release Builder

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Popular Alternatives

Popular Alternatives

CisionOne Reviews & Ratings

CisionOne

Cision
Onclusive Social Reviews & Ratings

Onclusive Social

Onclusive Social (formerly Digimind)