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What is Mend?

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

What is Lobbie?

Lobbie offers a robust healthcare SaaS platform aimed at streamlining the processes of patient intake, appointment management, electronic health records, and overseeing labs, prescriptions, billing, and payments, with the primary objective of modernizing medical practice administration. By substituting outdated paper forms with user-friendly, HIPAA-compliant digital intake forms that include over 2,000 pre-designed templates and options for personalization, patients can fill out essential information from their smartphones, desktops, or tablets before their appointments, all without needing to create an account. The platform enables dynamic consent and electronic signatures, automates data pre-filling, and boasts remarkable pre-visit form completion rates, with some clients achieving approximately 91% of forms completed prior to patient arrival. Following the shift to a digital intake approach, Lobbie further boosts operational effectiveness by automating appointment scheduling, allowing patients to book their own appointments while also offering staff scheduling capabilities for healthcare providers, complemented by reminder notifications via email or SMS. Furthermore, Lobbie accommodates telehealth services and integrates smoothly with various calendars and external systems, promoting a seamless and intuitive experience for both patients and healthcare practitioners. This all-encompassing platform fundamentally changes how clinics operate, allowing them to dedicate more time to patient care instead of being bogged down by administrative duties. With its innovative features, Lobbie not only enhances efficiency but also improves patient satisfaction by simplifying their interaction with the healthcare system.

Media

Media

Integrations Supported

Access Legal Mediation
BRIO
Cortex
Dataweavers
Dropbox
GoHighLevel
Google Cloud Platform
Intergy EHR
MX Merchant
Microsoft 365
NextGen Healthcare EHR
Priority Software
ScriptSure
Stripe
Veradigm EHR
eClinicalWorks

Integrations Supported

Access Legal Mediation
BRIO
Cortex
Dataweavers
Dropbox
GoHighLevel
Google Cloud Platform
Intergy EHR
MX Merchant
Microsoft 365
NextGen Healthcare EHR
Priority Software
ScriptSure
Stripe
Veradigm EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mend

Date Founded

2014

Company Location

United States

Company Website

www.mend.com

Company Facts

Organization Name

Lobbie

Date Founded

2020

Company Location

United States

Company Website

www.lobbie.com

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Categories and Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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