What is Lobbie?
Lobbie offers a robust healthcare SaaS platform aimed at streamlining the processes of patient intake, appointment management, electronic health records, and overseeing labs, prescriptions, billing, and payments, with the primary objective of modernizing medical practice administration. By substituting outdated paper forms with user-friendly, HIPAA-compliant digital intake forms that include over 2,000 pre-designed templates and options for personalization, patients can fill out essential information from their smartphones, desktops, or tablets before their appointments, all without needing to create an account. The platform enables dynamic consent and electronic signatures, automates data pre-filling, and boasts remarkable pre-visit form completion rates, with some clients achieving approximately 91% of forms completed prior to patient arrival. Following the shift to a digital intake approach, Lobbie further boosts operational effectiveness by automating appointment scheduling, allowing patients to book their own appointments while also offering staff scheduling capabilities for healthcare providers, complemented by reminder notifications via email or SMS. Furthermore, Lobbie accommodates telehealth services and integrates smoothly with various calendars and external systems, promoting a seamless and intuitive experience for both patients and healthcare practitioners. This all-encompassing platform fundamentally changes how clinics operate, allowing them to dedicate more time to patient care instead of being bogged down by administrative duties. With its innovative features, Lobbie not only enhances efficiency but also improves patient satisfaction by simplifying their interaction with the healthcare system.
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Lobbie Customer Reviews
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Horrible
Date: Sep 18 2026SummaryHorrible.
We would not recommend Lobbie to any practice that needs dependable support.
*— Eileen de Oliveira, Owner, Psych 4 U*PositiveNone whatsoever and they are a sham. No contact by phone policy and no one should use them ever for any reason
Negative⭐ 1 out of 5
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We run a multi-provider psychiatry and counseling practice, and choosing Lobbie has been one of our most frustrating vendor decisions. The software may look fine in a demo, but once you're a paying customer you learn the truth: **Lobbie has a no-call policy, and support is essentially nonexistent.**
When something breaks in patient intake or scheduling, it isn't a minor inconvenience. Patients are standing at the front desk, forms aren't coming through, and staff are stuck. In that moment you need to reach a human being. With Lobbie you can't. There is no phone number to call and no one to escalate to. You're left submitting requests into a void and waiting, while your front desk scrambles and your patients wait with you.
A healthcare software company that refuses to take phone calls from the healthcare providers who pay it is making a statement about how it values its customers. Lobbie markets itself as a platform that reduces front desk workload. In our experience it added to it, because every problem became ours to solve alone.
Practices evaluating patient intake or scheduling software should ask one question before signing: **"If this goes down during clinic hours, who do I call?"** With Lobbie, the answer is no one.
We would not recommend Lobbie to any practice that needs dependable support.
*— Eileen de Oliveira, Owner, Psych 4 U*
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