Lobbie Reviews & Ratings

Lobbie

3.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 5 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Lobbie?

Lobbie offers a robust healthcare SaaS platform aimed at streamlining the processes of patient intake, appointment management, electronic health records, and overseeing labs, prescriptions, billing, and payments, with the primary objective of modernizing medical practice administration. By substituting outdated paper forms with user-friendly, HIPAA-compliant digital intake forms that include over 2,000 pre-designed templates and options for personalization, patients can fill out essential information from their smartphones, desktops, or tablets before their appointments, all without needing to create an account. The platform enables dynamic consent and electronic signatures, automates data pre-filling, and boasts remarkable pre-visit form completion rates, with some clients achieving approximately 91% of forms completed prior to patient arrival. Following the shift to a digital intake approach, Lobbie further boosts operational effectiveness by automating appointment scheduling, allowing patients to book their own appointments while also offering staff scheduling capabilities for healthcare providers, complemented by reminder notifications via email or SMS. Furthermore, Lobbie accommodates telehealth services and integrates smoothly with various calendars and external systems, promoting a seamless and intuitive experience for both patients and healthcare practitioners. This all-encompassing platform fundamentally changes how clinics operate, allowing them to dedicate more time to patient care instead of being bogged down by administrative duties. With its innovative features, Lobbie not only enhances efficiency but also improves patient satisfaction by simplifying their interaction with the healthcare system.

What is Hello Patient?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

Media

Media

Integrations Supported

Access Legal Mediation
BRIO
Dropbox
GoHighLevel
Google Cloud Platform
MX Merchant
Microsoft 365
Priority Software
ScriptSure
Stripe

Integrations Supported

AdvancedMD
Covetrus Pulse
EPIC Agent CRM
Freshdesk
HubSpot AEO
ModMed
Veradigm EHR
Zenoti
athenaOne
eClinicalWorks

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Usage based (per conversation). Charged per minute and conversation (for text and web chat)

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Lobbie

Date Founded

2020

Company Location

United States

Company Website

www.lobbie.com

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Categories and Features

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Dental

Appointment Management
Appointment Reminders
Patient Billing
Patient Records Management

Dermatology

HIPAA Compliant
Scheduling

Healthcare AI

Not specified

Optometry

Appointment Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Personal Health Record
Progress Tracking

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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