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What is Mention Me?
Mention Me software enhances customer retention and referral marketing for over 400 brands, such as Farfetch and PrettyLittleThing. With Mention Me Refer, word-of-mouth marketing is harnessed to transform customers into enthusiastic brand advocates. Additionally, Mention Me Retain is designed to ensure that loyal customers continue returning. The platform offers a fully customizable customer journey that supports 20 languages, 15 reward types, and 16 sharing methods, alongside an innovative name share feature that boosts referrals by 35%. Furthermore, advanced A/B testing and segmentation capabilities allow businesses to fine-tune their performance. This solution is ideal for companies processing more than 4,000 orders each month, making it a top choice for enhancing customer engagement and loyalty. As customer expectations evolve, leveraging tools like Mention Me can significantly impact long-term brand success.
What is Duel?
Duel has developed a groundbreaking strategy and technology that enables mission-driven brands to encourage organic growth through advocacy and word-of-mouth promotion. Committed to collaborating with enterprises that value societal and environmental responsibility more than straightforward profit, Duel aims to simplify the intricacies of word-of-mouth marketing while reducing reliance on digital advertisements and temporary marketing tactics, thus nurturing movements for sustainable development. Central to Duel's offerings is its Brand Advocacy Platform, which is meticulously crafted to boost organic growth and enhance customer retention for brands that inspire fervent loyalty among their target audiences. This platform empowers brands to adeptly cultivate relationships with numerous advocates via customized Advocacy Programs focused on engagement, retention, and driving word-of-mouth sales. By consolidating various advocacy tools—such as brand challenges, user-generated content, referral systems, loyalty programs, affiliate marketing, and feedback surveys—into one cohesive platform, brands can develop lively customer membership communities and exclusive VIP initiatives that feature tiered statuses, targeted demographics, and segmentation strategies. Moreover, this all-encompassing strategy not only increases brand exposure but also nurtures a sense of community among advocates, leading to stronger emotional bonds and sustained loyalty. As a result, brands can create lasting movements that resonate with their audiences and contribute positively to society.
Integrations Supported
Magento
Shopify
Attentive
Bloomreach
SAP Store
Integrations Supported
Magento
Shopify
BigCommerce
Blogger
Instagram
LinkedIn
Pinterest
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Mention Me
Date Founded
2013
Company Location
United Kingdom
Company Website
mention-me.com
Company Facts
Organization Name
Duel
Date Founded
2015
Company Location
United Kingdom
Company Website
www.duel.tech/
Categories and Features
Advocacy
Advocate Management
Customer Advocacy
Event Triggered Actions
Rewards Program
Social Engagement
Customer Advocacy
Campaign Management
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement
Customer Engagement
Analytics
Communication Management
Feedback Collection
Customer Loyalty
Referral Tracking
Rewards Management
Customer Retention
Not specified
Referral
Campaign Management
Contact Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management
Categories and Features
Affiliate
Not specified
Brand Advocacy
Not specified
Contest
Forms Management
Voting Management
Creator Economy
Not specified
Customer Advocacy
Not specified
Influencer Marketing
Not specified
Social Commerce
Not specified
User-Generated Content (UGC)
Not specified