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What is Mention Me?

Mention Me software enhances customer retention and referral marketing for over 400 brands, such as Farfetch and PrettyLittleThing. With Mention Me Refer, word-of-mouth marketing is harnessed to transform customers into enthusiastic brand advocates. Additionally, Mention Me Retain is designed to ensure that loyal customers continue returning. The platform offers a fully customizable customer journey that supports 20 languages, 15 reward types, and 16 sharing methods, alongside an innovative name share feature that boosts referrals by 35%. Furthermore, advanced A/B testing and segmentation capabilities allow businesses to fine-tune their performance. This solution is ideal for companies processing more than 4,000 orders each month, making it a top choice for enhancing customer engagement and loyalty. As customer expectations evolve, leveraging tools like Mention Me can significantly impact long-term brand success.

What is Ekoma?

Ekoma enables you to boost your sales and nurture your community through effective loyalty, referral, and VIP initiatives powered by an advanced Incentive Marketing Platform. Customers who regularly return for purchases are shown to refer 50% more potential buyers, with those referrals being four times more likely to complete a purchase, thanks to the trust established in your brand. Additionally, referred customers tend to display greater loyalty, as evidenced by a higher Net Promoter Score (NPS), spend more (as reflected in enhanced Lifetime Value (LTV) and Average Order Value (AOV)), and are inclined to bring in further referrals. By concentrating your marketing strategies on your current customers, you can effectively engage those who are more likely to make future purchases. Encourage repeat business by offering points and incentives both before and after their transactions, motivating them to come back and redeem those rewards. Ekoma features two interconnected modules aimed at cultivating a rewarding customer experience focused on loyalty and advocacy, ensuring that your brand remains prosperous over time. This comprehensive strategy not only reinforces customer connections but also improves your brand's image in the competitive landscape of the market. Ultimately, by creating a cycle of loyalty and advocacy, you lay the groundwork for sustained growth and success.

Media

Media

Integrations Supported

Shopify
Attentive
Bloomreach
Magento
Ometria
SAP Store
Salesforce Agentforce Commerce

Integrations Supported

Shopify
WooCommerce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Mention Me

Date Founded

2013

Company Location

United Kingdom

Company Website

mention-me.com

Company Facts

Organization Name

Ekoma

Company Location

United States

Company Website

ekoma.io

Categories and Features

Advocacy

Advocate Management
Customer Advocacy
Event Triggered Actions
Rewards Program
Social Engagement

Customer Advocacy

Campaign Management
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Communication Management
Feedback Collection

Customer Loyalty

Referral Tracking
Rewards Management

Customer Retention

Not specified

Referral

Campaign Management
Contact Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Inventory Management
Loyalty Program
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management

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