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What is Mention Me?

Mention Me software enhances customer retention and referral marketing for over 400 brands, such as Farfetch and PrettyLittleThing. With Mention Me Refer, word-of-mouth marketing is harnessed to transform customers into enthusiastic brand advocates. Additionally, Mention Me Retain is designed to ensure that loyal customers continue returning. The platform offers a fully customizable customer journey that supports 20 languages, 15 reward types, and 16 sharing methods, alongside an innovative name share feature that boosts referrals by 35%. Furthermore, advanced A/B testing and segmentation capabilities allow businesses to fine-tune their performance. This solution is ideal for companies processing more than 4,000 orders each month, making it a top choice for enhancing customer engagement and loyalty. As customer expectations evolve, leveraging tools like Mention Me can significantly impact long-term brand success.

What is Guuru?

GUURU enables brands to leverage their customer community as a new layer of commerce experience: live product help plus durable, AI-friendly content. Instead of generic reviews, shoppers get direct answers from real users, meaning personal recommendations, nuanced use cases, and honest comparisons when they need them most. GUURU captures these interactions, along with targeted Q&A formats, and turns them into clean, structured content modules placed on relevant PDPs. Because the content is indexable and well-organized, it improves discoverability in traditional search and in LLM-based discovery, increasing the chance your pages appear as sources in AI responses while also boosting credibility for customers browsing the site. Operationally, GUURU supports the full workflow: identifying passionate customers, activating and moderating experts, guiding question routing, and sustaining participation through incentives like points, perks, or payments. Each answer remains attributable to an actual product user, which strengthens trust and accountability. Brands adopt GUURU to lift conversion and confidence and to reduce friction in product discovery, with published case studies citing gains like +51% AI visibility, +23 NPS points, and as much as 38× ROI.

Media

Media

Integrations Supported

Attentive
Bloomreach
Magento
Ometria
SAP Store
Salesforce Agentforce Commerce
Shopify

Integrations Supported

Attentive
Bloomreach
Magento
Ometria
SAP Store
Salesforce Agentforce Commerce
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mention Me

Date Founded

2013

Company Location

United Kingdom

Company Website

mention-me.com

Company Facts

Organization Name

Guuru

Date Founded

2016

Company Location

Switzerland

Company Website

www.guuru.com/en/

Categories and Features

Advocacy

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Categories and Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Popular Alternatives

Popular Alternatives