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What is Mercaux?

Elevate customer interactions in both brick-and-mortar stores and online platforms, enhance staff productivity, generate higher revenue, and uncover insightful data from in-store activities with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture allows for personalized store transformations that align with your unique vision, enables smooth collaboration with preferred systems, and facilitates swift implementation of changes. Deliver a fast, seamless, and flexible checkout process that surpasses the capabilities of traditional monolithic POS systems. Our extensive platform includes features such as Assisted Selling, Clienteling, Remote Selling via WhatsApp, and the development of a Universal Basket. Furthermore, we provide In-store Self-Service Solutions equipped with Basket Transfer and Checkout functionalities, as well as opportunities for Remote 1-to-1 Conversations with Store Associates. You can monitor customer behavior from their first touchpoint, through the shopping basket creation, to the completion of their purchase, all while observing Sales Associate performance and product interest trends. This comprehensive strategy guarantees a streamlined and engaging retail experience that benefits both customers and employees, ultimately fostering loyalty and satisfaction. By leveraging these innovative solutions, businesses can position themselves to adapt swiftly to changing market demands.

What is Blue Yonder Retail Planning?

Enhance your growth potential by optimizing your strategies related to clustering, pricing, and promotions, so that you can consistently satisfy customer preferences. As customers increasingly transition among physical stores, online platforms, and home delivery services, inventory management has become more complex than ever. Retail spaces are evolving into multifunctional hubs that serve not only as retail locations but also as distribution centers and sites for online order pickups and returns, leading to necessary adjustments in store design and staffing. In this complicated landscape, it is crucial for retailers to implement robust merchandise operations systems to improve efficiency and maintain oversight of inventory levels. Blue Yonder provides an integrated planning suite tailored for accurate inventory management, ensuring that products are available at the right time, place, and price. By utilizing our comprehensive retail merchandising system, retailers can enhance both annual and same-store sales, improve their sales pattern analysis, elevate conversion rates, boost revenue, and cultivate customer loyalty amid a rapidly changing market. Adopting these innovations will not only position retailers to succeed but also prepare them to adapt to future market shifts effectively. Ultimately, embracing such advancements is vital in order to navigate the competitive landscape with confidence.

Media

Media

Integrations Supported

JRNI
Rayven
SAP Analytics Cloud
Salesforce

Integrations Supported

JRNI
Rayven
SAP Analytics Cloud
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mercaux

Date Founded

2013

Company Location

United Kingdom

Company Website

mercaux.com

Company Facts

Organization Name

Blue Yonder

Date Founded

1985

Company Location

United States

Company Website

blueyonder.com/solutions/retail-planning-and-category-management

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Categories and Features

Demand Planning

Capacity Planning
Data Visualization
Historical Reporting
Inventory Optimization
Planned vs Actual Tracking
Product Introduction Planning
Promotions Management
Replenishment Management
Sales Forecasting
Supply Forecasting

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Space Management

Change Management
Design Management
Floor Plans & Maps
For Offices
For Retail
Occupancy Management
Planogramming
Shelf Planning
Space Reservation
Usage Tracking / Analytics

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