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Elevate customer interactions in both brick-and-mortar stores and online platforms, enhance staff productivity, generate higher revenue, and uncover insightful data from in-store activities with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture allows for personalized store transformations that align with your unique vision, enables smooth collaboration with preferred systems, and facilitates swift implementation of changes. Deliver a fast, seamless, and flexible checkout process that surpasses the capabilities of traditional monolithic POS systems. Our extensive platform includes features such as Assisted Selling, Clienteling, Remote Selling via WhatsApp, and the development of a Universal Basket. Furthermore, we provide In-store Self-Service Solutions equipped with Basket Transfer and Checkout functionalities, as well as opportunities for Remote 1-to-1 Conversations with Store Associates. You can monitor customer behavior from their first touchpoint, through the shopping basket creation, to the completion of their purchase, all while observing Sales Associate performance and product interest trends. This comprehensive strategy guarantees a streamlined and engaging retail experience that benefits both customers and employees, ultimately fostering loyalty and satisfaction. By leveraging these innovative solutions, businesses can position themselves to adapt swiftly to changing market demands.
What is ConnectPOS?
ConnectPOS is a comprehensive and feature-rich cloud-based Point of Sale (POS) solution that caters to businesses of every size. It operates effortlessly on both desktop and mobile platforms, forming the core of your optimal omnichannel retail setup. Transactions are efficiently managed through third-party payment providers, guaranteeing seamless financial processes. We establish a real-time link between your inventory and POS system, facilitating effective order and stock management. Our advanced AI Facial Recognition technology elevates the shopping experience by offering tailored suggestions based on customers' previous purchases while they shop in-store. Additionally, handling multiple locations and warehouses is simplified, creating boundless opportunities for expansion and efficiency. You can easily select different warehouses on a single invoice, streamlining logistics. Moreover, our cloud-based POS integrates smoothly with all leading e-commerce platforms, including Magento, Shopify, and BigCommerce. In the event of any unexpected issues, our dedicated support team is available 24/7 via the Help Center, email, phone, or live chat to provide prompt assistance, ensuring uninterrupted business operations. This unwavering dedication to customer support distinguishes us in the market and enhances our clients’ overall experience, making us a trusted partner in their success.
Integrations Supported
Alumio
BigCommerce
Canopy
JRNI
Magento
NetSuite
SAP Analytics Cloud
Salesforce
Shopify
Tyro EFTPOS
Integrations Supported
Alumio
BigCommerce
Canopy
JRNI
Magento
NetSuite
SAP Analytics Cloud
Salesforce
Shopify
Tyro EFTPOS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$39 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mercaux
Date Founded
2013
Company Location
United Kingdom
Company Website
mercaux.com
Company Facts
Organization Name
ConnectPOS
Date Founded
2013
Company Location
United States
Company Website
www.connectpos.com
Categories and Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Categories and Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Retail POS Systems
Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce