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What is Mercaux?

Elevate customer interactions in both brick-and-mortar stores and online platforms, enhance staff productivity, generate higher revenue, and uncover insightful data from in-store activities with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture allows for personalized store transformations that align with your unique vision, enables smooth collaboration with preferred systems, and facilitates swift implementation of changes. Deliver a fast, seamless, and flexible checkout process that surpasses the capabilities of traditional monolithic POS systems. Our extensive platform includes features such as Assisted Selling, Clienteling, Remote Selling via WhatsApp, and the development of a Universal Basket. Furthermore, we provide In-store Self-Service Solutions equipped with Basket Transfer and Checkout functionalities, as well as opportunities for Remote 1-to-1 Conversations with Store Associates. You can monitor customer behavior from their first touchpoint, through the shopping basket creation, to the completion of their purchase, all while observing Sales Associate performance and product interest trends. This comprehensive strategy guarantees a streamlined and engaging retail experience that benefits both customers and employees, ultimately fostering loyalty and satisfaction. By leveraging these innovative solutions, businesses can position themselves to adapt swiftly to changing market demands.

What is Foyer?

Foyer’s cutting-edge technology considers every element of your retail environment, seamlessly integrating with your existing systems to provide a rapid and efficient solution that improves store operations while increasing profitability. Customize your solution to align with specific needs, with dedicated support available throughout the entire process. Effortlessly connect your online and brick-and-mortar shopping experiences via omnichannel fulfillment, allowing customers to access a variety of shopping options through innovations such as Endless Aisle and Digital Shopper. This cloud-based platform accommodates multiple integrations to optimize your existing data, including CRM and POS systems. Empower your team with digital resources to retrieve customer information, manage tasks, and monitor inventory and foot traffic, all while boosting sales with functionalities like Clienteling and mPOS. Additionally, refine your retail space with accurate tracking and attribution, and leverage extensive analytics to present key metrics, ensuring that your business stays competitive and well-informed. By adopting this technology, you not only streamline your operations but also cultivate customer loyalty and enhance overall satisfaction, making your store a preferred choice for shoppers. Ultimately, embracing these advancements positions your retail business for long-term success in an ever-evolving marketplace.

Media

Media

Integrations Supported

Salesforce
JRNI
SAP Analytics Cloud

Integrations Supported

Salesforce
Acuity Scheduling
Alibaba.com
Amazon
Amazon Web Services (AWS)
Bazaarvoice
BigCommerce
Facebook
Google
Google Chrome
Magento
Microsoft 365
Shopify
Sitecore
Square POS
Twilio
WooCommerce
Yotpo

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$50 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Mercaux

Date Founded

2013

Company Location

United Kingdom

Company Website

mercaux.com

Company Facts

Organization Name

Foyer

Company Location

Australia

Company Website

www.foyerlive.com

Categories and Features

Clienteling

Not specified

Retail Execution

Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Categories and Features

Clienteling

Not specified

Retail Analytics

Not specified

Retail Management

Not specified

Retail POS Systems

Not specified

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