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What is Merlin CRM?

Merlin offers users limitless access to company and contact records, alongside approximately 40 customizable fields for personalized data management and reporting, in addition to standard CRM fields. To improve user interaction, it incorporates an intelligent, dynamic menu that predicts and showcases the most pertinent options relevant to the current page, thereby reducing unnecessary navigation. The platform’s seamless integration guarantees that every action is recorded against the appropriate contact, effectively preventing data redundancy and preserving a thorough historical account. The CRM module equips a proactive sales team by automatically populating their calendars with appointments for future periods, be it for the next month, week, day, or a designated date range. This capability also supports the Accounts and Purchasing departments, facilitating efficient tracking of payments and deliveries. By optimizing communication and record management, Merlin significantly boosts overall operational efficiency, ensuring that all teams work in harmony towards common goals. Ultimately, this comprehensive approach enables businesses to operate with greater agility and responsiveness in an ever-evolving market landscape.

What is LabelGrid?

LabelGrid is an all-encompassing platform designed for music distribution and label services, specifically aimed at independent artists and record labels. It guarantees that music releases are made accessible to a diverse range of leading digital service providers (DSPs) and social media platforms, such as Spotify, Apple Music, Amazon Music, YouTube Music, Tidal, Deezer, TikTok, Instagram/Facebook, SoundCloud, and Beatport, along with regional services like Anghami, Boomplay, and JioSaavn. Key features include a fully operational REST API with a sandbox for automated white-label distribution, DDEX deliveries, and customer feeds that adhere to ERN 3.8.2 and 4.3.x standards. Furthermore, it provides real-time royalty tracking with automated splits and monthly payouts, permits custom label branding on music releases, supports multi-label catalog management, and allows for effective release scheduling. Users can also utilize smart links, pre-saves, and gated downloads, all while enjoying LabelGrid’s recognition as a Spotify Preferred Provider and its membership in the Merlin Network delivery platform. This extensive suite of tools empowers artists and labels to optimize their music distribution, amplify their online presence, and ultimately succeed in a competitive digital landscape. With LabelGrid, independent creators can confidently navigate the complexities of the music industry and focus on their artistic endeavors.

Media

Media

No images available

Integrations Supported

Amazon Music
Anghami
Apple Music
Boomplay
Facebook
JOOX
JioSaavn
Kuaishou
Kuwo
Mixcloud
Napster
NetEase Music
QQ Music
Snapchat
Soundtrack
Taobao
TikTok
YouTube
YouTube Music
iHeartRadio

Integrations Supported

Amazon Music
Anghami
Apple Music
Boomplay
Facebook
JOOX
JioSaavn
Kuaishou
Kuwo
Mixcloud
Napster
NetEase Music
QQ Music
Snapchat
Soundtrack
Taobao
TikTok
YouTube
YouTube Music
iHeartRadio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99/year/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Merlin Business Software

Date Founded

1974

Company Location

United Kingdom

Company Website

www.merlinbusinesssoftware.com/our-software/contact-management/

Company Facts

Organization Name

LabelGrid

Date Founded

2017

Company Location

United States

Company Website

labelgrid.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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