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What is Message Box?

HK task lists, PMS updates, minibar logs, linen inventories, discrepancy monitoring, lost and found items, room priorities, Do Not Disturb statuses, and urgent room requests all play vital roles in hotel management. Intrigued? There’s even more to explore, as the myriad of details can certainly keep you busy, particularly when aiming for a pristine and flawless hotel atmosphere ahead of its grand opening. With MessageBox Snagging, you gain access to a specialized platform designed to voice all your concerns, ensuring that no detail slips through the cracks. If you're interested, we invite you to discover more about our unique snagging reports. MessageBox empowers you to manage all Guest Requests and Hotel Internal Tasks, upholding the highest standards of Guest Satisfaction. The entire system is based on a chat interface, allowing for clear and straightforward communication. Each request or task is presented as a succinct chat message, making it easy to understand. Whether you are a Supervisor or a Runner, you can effectively manage your duties through user-friendly dashboards that offer a comprehensive view of each task's progress. This efficient method not only simplifies your workload but also encourages teamwork among staff members, ultimately creating a more harmonious working environment for all. By integrating these tools, hotels can significantly enhance their operational efficiency and elevate the guest experience.

What is Guestara?

Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems. Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app. Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.

Media

Media

Integrations Supported

Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
OKKAMI
Paytm
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute

Integrations Supported

Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
OKKAMI
Paytm
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute

API Availability

Has API

API Availability

Has API

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Pricing Information

$99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Getmymessage

Date Founded

2015

Company Location

United Arab Emirates

Company Website

getmymessage.co

Company Facts

Organization Name

Guestara

Date Founded

2024

Company Location

India

Company Website

www.guestara.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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