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What is Message Mate?

Globally, messaging has emerged as a favored and swiftly growing means of communication (Economist). Neglecting to connect with your customers through messaging results in overlooking a significant evolution in customer engagement, akin to the introduction of email. Our platform makes it easier for businesses and clients to interact directly. It is designed to be secure, scalable, and exceptionally efficient. By incorporating Message Mate into your website, customers can conveniently text your business, which allows your agents to provide real-time assistance as they complete their purchases. Customer inquiries are promptly routed to your team, greatly increasing the chances of conversions by simplifying the process for customers seeking help. No matter how your team decides to reply, customers receive responses via text, which fosters the feeling of having a personalized conversation with your brand. Moreover, messages can be sent to multiple agents through email, SMS, or an intuitive web dashboard, enhancing communication fluidity. This strategy not only strengthens customer relationships but also optimizes the purchasing experience, ensuring that clients feel valued and understood throughout their journey. Ultimately, this engagement method can lead to higher customer satisfaction and loyalty over time.

What is HR Manage?

HR Manage boasts an incredibly user-friendly interface that features a multitude of shortcuts aimed at achieving swift results. Each module is designed with a uniform look while incorporating sophisticated functionalities such as a powerful Filter Engine and the ability to customize column layouts for records, which can be exported to Excel effortlessly. The system is also capable of creating and sending emails based on specific triggers, enabling users to customize both the recipients and the message content using smart tags. While certain notifications are automatically generated, like those for leave requests, others necessitate manual action, such as sending an email to invite someone to a training session. Our HR software serves as a multi-functional platform filled with extensive customization possibilities, allowing users to modify system behavior, fields, dashboards, themes, reporting, and rules. Moreover, it offers opportunities to expand functionalities through the creation of custom plugins, ensuring adaptability to the distinct requirements of various organizations. This level of flexibility guarantees that each business can customize the software to meet its unique demands, ultimately enhancing its effectiveness in HR management. The capacity for ongoing updates and improvements further solidifies its position as a reliable tool in the ever-evolving landscape of human resources.

Media

Media

Integrations Supported

Applauz Recognition
BigCommerce
Ecwid
Facebook
Joomla!
Magento
Shopify
Squarespace
Weebly
WooCommerce
WordPress
X (Twitter)
Zendesk

Integrations Supported

Applauz Recognition
BigCommerce
Ecwid
Facebook
Joomla!
Magento
Shopify
Squarespace
Weebly
WooCommerce
WordPress
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OwnerListens

Date Founded

2011

Company Location

United States

Company Website

ownerlistens.com/message_mate/

Company Facts

Organization Name

People Resolutions

Date Founded

2000

Company Location

South Africa

Company Website

www.peopleres.co.za

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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