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What is MessageKite?

Enhance your customer experience by transforming your traditional landline into a powerful communication tool that can both send and receive SMS messages. With MessageKite, you tap into your customers' favored method of communication while preserving your existing setup. Additionally, streamline operations by automating essential tasks like appointment reminders, delivery notifications, product updates, service alerts, address changes, and announcements of new products and services, which allows your team to focus on more strategic activities. Furthermore, MessageKite’s enterprise version is ideally suited for organizations with various locations and teams that are spread out, ensuring seamless communication across all fronts. This innovative solution not only boosts efficiency but also fosters better customer relationships.

What is 2way?

Consider shifting from phone calls to text messaging for your customer interactions. By utilizing a straightforward two-way texting platform, you can easily send, receive, and manage text communications with your clients. If your phone calls seem to go unanswered, there could be several reasons for this behavior. Implementing Business Text Messaging can improve your client communication and help build more robust relationships. Given that a significant number of customers favor texting as their primary communication method, it’s essential to allow them to reach out via their chosen platforms, whether it be SMS, WhatsApp, Messenger, or others, which can lead to a more enjoyable experience. Unlike traditional phone calls or live chats, text messaging provides the advantage of maintaining ongoing conversations with customers, even if they navigate away from your website or switch devices, ensuring that every interaction remains intact. By organizing these discussions in your messaging inbox, you cultivate a stronger connection with customers, increasing the likelihood that they will save your contact information for future interactions. In the end, adopting text messaging not only fosters better engagement but also significantly boosts customer loyalty and satisfaction over time. Moreover, this approach can help streamline your communication strategy, making it more efficient and effective.

Media

Media

Integrations Supported

Integrations Supported

LiveChat
Telegram
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$10.00/month
$10.00/mo unlimited two-way texting when paid annually
Free Trial Offered?

Pricing Information

$100 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

MessageKite

Date Founded

2017

Company Location

Canada

Company Website

www.messagekite.com

Company Facts

Organization Name

2way Message

Date Founded

2020

Company Location

United Kingdom

Company Website

2way.app/

Categories and Features

Appointment Reminder

Appointment Scheduling
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Internal Communications

Chat/Messaging

SMS Marketing

2-Way Messaging
Contact Management
Message Personalization
Scheduled Messaging

Categories and Features

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons

Popular Alternatives

Popular Alternatives

SMS-Magic Reviews & Ratings

SMS-Magic

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