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What is Methodia Utility Suite?

Methodia presents a comprehensive SaaS solution tailored for the management of customer lifecycles and revenue, featuring tools such as Billing, CRM, Self-Service Portals, Broker Portal, Back-Office Portal, EAM, and BI/Reporting. This cutting-edge suite enables utilities to optimize their service offerings, automate the complete order-to-cash workflow, and deliver personalized self-service options that reduce operational expenses while fostering customer loyalty. The Methodia Utility Suite is equipped with flexible modules and portals, which integrate effortlessly with existing IT systems, making catalog management simpler, reducing integration challenges, and speeding up the introduction of new services. By harnessing these innovative features, organizations can not only enhance their service delivery but also improve customer interaction and satisfaction significantly. Furthermore, this adaptability ensures that companies can remain competitive in a rapidly evolving market landscape.

What is CIS Infinity?

Enhancing customer satisfaction, fostering revenue expansion, and optimizing business processes are all attainable goals. Utilize the comprehensive features, exceptional user experience, and customizable options offered by CIS Infinity: automate repetitive tasks, shift from traditional paper systems to modern digital solutions, and boost your income stream without facing exorbitant customization expenses. With CIS Infinity’s user-friendly interface and integrated functionalities, you can retrieve vital data and insights exactly when needed, guaranteeing superior customer support. Eliminate the need for expensive coding projects by taking advantage of the sophisticated configuration capabilities in CIS Infinity. Quickly and easily modify rules, rates, and actions to adapt to evolving requirements. Effectively oversee and streamline your utility operations with digital platforms that enable you to focus on your essential business functions. Backed by a solid history of 25 years, more than 150 successful deployments, and a team of seasoned experts, we are your trusted technological ally for continuous achievement. Our dedication to innovation and improvement ensures that you will have the necessary resources to prosper in a competitive environment, making your business not just successful, but also resilient against future challenges.

Media

Media

Integrations Supported

HubSpot CRM
IBM Maximo Application Suite
Kraken
SAP HANA
Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$300000 one-time payment

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Methodia

Date Founded

1998

Company Location

United Kingdom

Company Website

www.methodia.com

Company Facts

Organization Name

Advanced Utility Systems

Company Location

United States

Company Website

www.advancedutility.com/solutions/infinity-cis

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Rate Management
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Water
Work Order Management
Workforce Management

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Work Order Management

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