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What is MiAgent?

At Avertra, we have developed a sophisticated platform that includes a variety of modules specifically aimed at solving issues across multiple sectors. Elevate your user experience with a user-friendly interface that is accessible to individuals of all ages and backgrounds. Our flexible and scalable platform enables the creation of meaningful customer interactions with ease. Boost your team's efficiency through our smart decision-making engine, robust data analytics, and streamlined automated digital workflows. By focusing on human-centered design, our platform can automate up to 80% of repetitive tasks, alleviating the need for manual intervention. Transition from a reactive approach to a more proactive strategy. With immediate updates, effective management of correspondence, and tailored recommendation systems, you can customize your customer interactions significantly. In contrast to many platforms that may take up to two years for full software implementation, MiCustomer is ready for deployment in a remarkably short time frame of just 8 to 12 weeks, while also providing financial solutions that meet your budgetary needs. This rapid implementation process allows you to begin enjoying the advantages of our system almost immediately, ensuring that you stay ahead in a competitive market landscape.

What is Glint?

Some organizations recognize that their achievements hinge on the strength of their employees, cultivating an environment that enables individuals to reach their fullest potential. At Glint, we categorize these organizations as people-driven since they prioritize enhancing both employee satisfaction and success within the workplace. Clients of Glint share this philosophy and often collaborate to exchange valuable ideas and insights. What distinguishes Glint is its remarkable fusion of modern people science, innovative technology, and intuitive design, all dedicated to unlocking the potential of their workforce. The Glint platform is built on a solid foundation of organizational science, validated by extensive research and real-world customer experiences. This integration within the platform creates a seamless connection from measurement to actionable insights, ultimately leading to positive business results. With Glint, you can obtain insights into human behavior at an impressive speed, allowing for the identification of risks, opportunities, and actionable recommendations in real-time. Leveraging our AI-for-HRâ„¢ technology, which utilizes proprietary algorithms and machine learning techniques, organizations can conserve crucial time while swiftly accessing valuable insights, enabling them to maintain a competitive edge. This powerful combination of rapid response and in-depth understanding of people dynamics fosters a more engaged and effective workforce, ultimately propelling organizations toward greater success. Additionally, by prioritizing employee well-being, these organizations can create a culture of loyalty and innovation.

Media

Media

Integrations Supported

ADP Workforce Now
BambooHR
Microsoft Viva
One Model
UKG Pro

Integrations Supported

ADP Workforce Now
BambooHR
Microsoft Viva
One Model
UKG Pro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Avertra

Company Website

avertra.com/dx-platform/

Company Facts

Organization Name

Microsoft

Company Location

United States

Company Website

www.glintinc.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

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