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What is MiAgent?

At Avertra, we have developed a sophisticated platform that includes a variety of modules specifically aimed at solving issues across multiple sectors. Elevate your user experience with a user-friendly interface that is accessible to individuals of all ages and backgrounds. Our flexible and scalable platform enables the creation of meaningful customer interactions with ease. Boost your team's efficiency through our smart decision-making engine, robust data analytics, and streamlined automated digital workflows. By focusing on human-centered design, our platform can automate up to 80% of repetitive tasks, alleviating the need for manual intervention. Transition from a reactive approach to a more proactive strategy. With immediate updates, effective management of correspondence, and tailored recommendation systems, you can customize your customer interactions significantly. In contrast to many platforms that may take up to two years for full software implementation, MiCustomer is ready for deployment in a remarkably short time frame of just 8 to 12 weeks, while also providing financial solutions that meet your budgetary needs. This rapid implementation process allows you to begin enjoying the advantages of our system almost immediately, ensuring that you stay ahead in a competitive market landscape.

What is Howazit?

Evaluate customer experience metrics like NPS, CSAT, and CES, then implement informed strategies based on the feedback gathered to enhance both customer satisfaction and overall business outcomes. Strive to find an equilibrium between delivering an exceptional user experience and gathering pertinent data by soliciting insights from customers. Throughout the complete customer journey, the Howazit business logic engine facilitates sophisticated customization options that cater to individual preferences. This approach not only personalizes interactions but also ensures that businesses can adapt to the evolving needs of their clients.

Media

Media

Integrations Supported

Integrations Supported

Eloqua
Intercom
Kigo
Mews
Microsoft Dynamics 365
Optima
Priority Software
Salesforce
Tanda
Twilio
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$150/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Avertra

Company Website

avertra.com/dx-platform/

Company Facts

Organization Name

Howazit

Date Founded

2013

Company Location

Israel

Company Website

www.howazit.com

Categories and Features

Customer Service

Not specified

Categories and Features

Chatbot

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management

Guest Messaging

Not specified

Lead Nurturing

Not specified

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

NPS

Not specified

Patient Engagement

Not specified

Reputation Management

Review Generation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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