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What is Microcat CRM?

Microcat CRM, formerly referred to as FieldForce, serves as a powerful customer relationship management solution tailored for the wholesale parts industry, with the goal of increasing sales. This cloud-based CRM effectively connects the complete sales ecosystem, bridging the gap between OEMs and their wholesale customers. By bringing all necessary tools together within one extensive platform, Microcat CRM empowers automotive dealers and OEMs to improve their sales of genuine parts significantly. The platform's intuitive design and strong features help simplify the sales process, which in turn facilitates the growth of businesses in a competitive landscape. Additionally, this CRM system offers valuable insights and analytics that assist users in making informed decisions to further drive their success.

What is BiT Dealership Software?

This cloud-based dealer management system is designed for a variety of industries including marine, RV, powersports, golf cart dealerships, repair shops, and marinas. Its user-friendly interface brings together parts management, service and work order tracking, as well as unit sales into a cohesive platform. With no upfront fees or contracts to worry about, it presents a risk-free solution for businesses. Users can easily export stock orders and access the latest pricing from OEMs and distributors. The system incorporates advanced ordering algorithms to simplify stock level management, while BiT offers an aerial view of your entire facility, handling billing, deposits, and pre-payments efficiently. By minimizing the time spent on spreadsheets and disjointed systems, businesses can concentrate on growth and customer care. Choose the BiT module that aligns with your focus, whether it involves sales, service, slip management, storage, or a combination of all these aspects, to optimize your operations and enhance your customer experience.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$238/mo
Sales, Service, Parts, and Storage modules are $135/each. Embedded Text Messaging starting as low as $99/month (w/ annual commitment).

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infomedia

Date Founded

2012

Company Location

Australia

Company Website

www.infomedia.com.au/parts/crm/

Company Facts

Organization Name

BiT Dealership Software

Date Founded

1985

Company Location

United States

Company Website

www.bitdms.com

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Auto Dealer

Not specified

Auto Repair

Not specified

Automotive CRM

Not specified

Dealership Management

Accounting
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Website Integration

Marine

Accounting Management
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Scheduling
Storage Management

Point of Sale

Barcode Scanning
Customer Account Profiles
Discount Management
Multi-Location
Retail POS
Returns Management

Retail Management

CRM
Email Marketing
Multi-Location
Reporting/Analytics

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