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What is Microsoft Viva Sales?

Viva Sales harnesses the power of generative AI to automatically create content within Microsoft 365 applications, resulting in better customer engagement and increased productivity for sales professionals. By integrating generative AI with CRM systems and Microsoft 365 data, users can gain real-time insights and automate content creation, enabling them to prioritize building meaningful connections with their customers. The platform simplifies the process of relationship-building by automating tasks such as generating emails and managing data entry through advanced AI technologies. Experience heightened efficiency with actionable insights that are seamlessly incorporated into your daily workflow, combining data from Microsoft 365 applications with any CRM system you choose to utilize. Stay on track with AI-driven analytics that provide valuable recommendations and timely reminders, ensuring you never miss a beat in your customer interactions. Whether your organization operates with Salesforce or Dynamics 365 Sales, you can always stay informed about your customer engagements. By adopting these innovative tools, you not only streamline your workflow but also revolutionize the manner in which you connect with clients, fostering deeper and more productive relationships. This transformative approach ultimately leads to a more efficient sales process and greater overall success.

What is Alanna.ai?

Alanna functions as an innovative virtual closing assistant tailored for title companies, exhibiting a blend of intelligence, resourcefulness, and a tireless commitment to aiding users. She is accessible 24/7 throughout the year, quickly handling both general inquiries and specific file-related questions. By having the ability to initiate new orders within systems such as ResWare, SoftPro, and RamQuest at any hour, she effectively streamlines operations. Alanna creates net sheets for both buyers and sellers along with detailed closing cost estimates promptly. She skillfully collects and processes vital information from buyers and sellers while actively reaching out through text messages to ensure smooth communication among all parties involved. Furthermore, she facilitates extensive text message marketing campaigns that bolster post-closing marketing strategies, enhance client retention, and attract new clientele. Acting as a brand ambassador, Alanna navigates clients through the complexities of the title process, making her an invaluable member of your client service team. Her appearance and style can also be customized to align with your distinctive business brand! Even though the most proficient title agencies may find it challenging to respond immediately to every standard client query, Alanna stands out by managing inquiries through text and web chat with exceptional speed and precision. Her existence not only improves client satisfaction but also increases overall operational efficiency, making her an essential tool for any title company looking to elevate its service offerings.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Viva
Microsoft Viva Engage
Salesforce

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Viva
Microsoft Viva Engage
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/microsoft-viva/sales

Company Facts

Organization Name

Alanna.ai

Date Founded

2019

Company Location

United States

Company Website

www.alanna.ai/

Categories and Features

Categories and Features

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