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What is Middleware?

An innovative cloud observation platform powered by AI offers a middleware solution that enables users to pinpoint, comprehend, and address issues within their cloud infrastructure. This AI-driven system identifies and diagnoses a variety of issues related to applications and infrastructure, providing insightful recommendations for their resolution. With a real-time dashboard, users can effectively monitor metrics, logs, and traces, ensuring optimal outcomes with minimal resource expenditure. The platform consolidates all relevant data into a cohesive timeline, delivering a comprehensive observability solution that grants full visibility into cloud operations. Leveraging advanced algorithms, the AI analyzes incoming data and proposes actionable fixes, while giving users complete control over their data collection and storage, potentially reducing costs by up to tenfold. By connecting the dots from the origin to the resolution of problems, issues can be addressed proactively, often before they reach the users. Ultimately, the platform provides a centralized and cost-effective solution for cloud observability, enhancing overall operational efficiency. This empowers users to maintain their cloud systems with greater confidence and effectiveness.

What is Cortex XCOR?

Palo Alto Networks Cortex XCOR is an enterprise observability platform designed to monitor, analyze, and optimize the performance and reliability of applications, infrastructure, and digital services. Built on technology from Chronosphere, the platform combines AI-powered incident investigation, conversational operations, and scalable telemetry management within a unified environment. Its observability capabilities collect and correlate metrics, logs, traces, and events across cloud-native applications, microservices, infrastructure components, and user-facing systems. XCOR Operator provides a natural language interface that allows engineers to investigate incidents, explore telemetry, construct queries, configure alerts, and generate dashboard panels. AI Investigations uses automated reasoning to analyze operational signals, identify relationships between system components, and isolate probable causes of performance degradation or service failures. Operational Fabric provides the contextual foundation for autonomous workflows by combining real-time system topology, historical operational knowledge, and previous user interactions. Application monitoring features include automatic service discovery, dependency mapping, distributed tracing, service-level objective tracking, and real-time error budget analysis. Real user monitoring captures frontend interactions, page load performance, and application errors, while synthetic monitoring helps teams evaluate the availability and responsiveness of digital services. Infrastructure observability connects application behavior with underlying cloud and computing resources to support troubleshooting across complex distributed environments. The Optimization Engine evaluates telemetry usage and applies centralized rules for dropping, sampling, or aggregating data, while configurable consumption budgets help control monitoring expenses.

Media

Media

Integrations Supported

Integrations Supported

NudgeBee
OpenTelemetry
Opsgenie
PagerDuty
Sedai
Shoreline
Slack
TierZero

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Middleware Lab

Date Founded

2022

Company Location

United States

Company Website

middleware.io

Company Facts

Organization Name

Palo Alto Networks

Date Founded

2005

Company Location

United States

Company Website

www.paloaltonetworks.com/cortex/xcor

Categories and Features

Log Monitoring

Not specified

Observability

Not specified

Categories and Features

Agentic DevOps

Not specified

AI Observability

Not specified

AI SRE Agents

Not specified

Cloud Monitoring

Not specified

Incident Management

Not specified

Observability

Not specified

Telemetry

Not specified

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