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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
What is Midelivery?
Discover the ideal software solution specifically designed for restaurants and delivery services. Manage your local diner, bar, or café effortlessly from anywhere using a single, all-in-one tool. Our analytics feature enables you to monitor your monthly sales and effectively reconcile your cash flow daily, ensuring accuracy in every transaction. Your online storefront comes with a dedicated page that includes a shopping cart, making it easy for customers to place their orders quickly. Eliminate the hassle of manual ticketing! You can generate invoices for your patrons and orders for your kitchen with just a click. Since our establishment in 2015, we have earned the reputation of being the most user-friendly software available for restaurants. Our Point of Sale (POS) system allows you to seamlessly process transactions in your food business, delivery service, or coffee shop while managing your own online store. Not only does our platform streamline operations, but it also boosts customer satisfaction, creating a smooth experience for all parties involved. With our innovative features, you can focus more on delivering exceptional service and less on administrative tasks.
What is ICRtouch?
ICRTouch offers a robust solution that surpasses the limitations of a standard point of sale system. Our software suite enables you to effectively oversee every dimension of your enterprise, providing user-friendliness, dependability, and rapidity in EPoS solutions that are tailored to your distinct operational requirements. The flagship till software, a product of more than twenty years of continuous innovation and improvement, stands at the forefront of our offerings. Additionally, our web-based back office software delivers real-time sales insights and is compatible with a wide range of integrations. Improve your food and beverage ordering process with our paperless system that transmits orders straight to the kitchen, thereby removing the complications associated with paper and printouts. We also provide a fully hosted, custom-branded online shop ideal for takeaways, accommodating businesses from a single burger van to a sprawling fast-food franchise. The order-to-table feature elevates the dining experience, allowing customers to place orders directly from their tables using their own devices. You can also dynamically display your menu with our digital signage solution, while our queue-busting software is perfectly suited for restaurants, amusement parks, warehouse stores, or any space where waiting occurs. The EPoS system is designed with a wide array of features customized to suit your business's specific demands, ensuring you have all the necessary tools for success. This all-encompassing strategy not only boosts operational efficiency but also significantly enhances customer satisfaction, ultimately contributing to a thriving business environment. In this way, ICRTouh remains committed to providing solutions that adapt to the evolving needs of modern enterprises.
Integrations Supported
Flipdish
StockTake Online
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Midelivery
Company Location
Chile
Company Website
www.midelivery.cl/
Company Facts
Organization Name
ICRtouch
Company Location
England
Company Website
www.icrtouch.com
Categories and Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Categories and Features
Bar POS
Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Retail POS Systems
Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce