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What is MikoPBX?

MikoPBX provides a robust phone system renowned for its high efficiency, remarkable reliability, and a wide array of features. Users can choose to implement it on-site via hardware setup or utilize it on various cloud services, including Google Cloud, Amazon Web Services, and Microsoft Azure. A standout aspect of MikoPBX is that it is offered as a free telephone solution, delivering all vital business functions without any associated costs. The user-friendly web interface is packed with functionalities such as call recording, conference calling, voicemail, call transfers, call pickup, call queues, an interactive voice response (IVR) setup, and customizable rules for inbound and outbound calls. Moreover, users can manage holiday schedules and set preferences for night-time calls effortlessly. The system's ability to incorporate globally developed plugins and modules further enhances its adaptability to meet specific business needs. A significant advantage of MikoPBX is its lack of user licensing fees, making it an affordable option for companies aiming to grow without the burden of additional costs for new personnel or call recording features. This capacity for scalable growth ensures that organizations can enhance their communication capabilities while keeping their infrastructure strong. Ultimately, MikoPBX stands out as an exemplary solution for businesses seeking both efficiency and cost-effectiveness in their communication systems.

What is Avaya IP Office?

The globally recognized Avaya IP Office offers a robust unified communications platform that is both deployed and supervised on-site. To elevate the engagement and experiences of your customers and employees alike, explore the wide range of functions provided by IP Office. You can effectively assess customer interactions by taking advantage of features like call recording, monitoring, and detailed reporting. With the inclusion of Avaya Call Reporting within IP Office, capturing and documenting incoming communications becomes a seamless task. Additionally, you have the flexibility to add real-time call center agent workstations and dashboards, which significantly enhances the efficiency of call management processes. When Avaya IP Office is combined with a subscription to Avaya Spaces, you gain access to a multifunctional application that integrates voice, video, messaging, conferencing, and calendar services, all available from any device and location. This powerful integration not only simplifies communication but also drives productivity improvements throughout your organization, ensuring that everyone can collaborate effectively no matter where they are. Ultimately, leveraging these tools can lead to a more responsive and agile business environment.

Media

Media

Integrations Supported

AWS Cloud9
Google Cloud Platform
Microsoft Azure
OfficeWatch Call Reporting
SIP.US

Integrations Supported

AWS Cloud9
Google Cloud Platform
Microsoft Azure
OfficeWatch Call Reporting
SIP.US

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per request
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MikoPBX

Company Location

United States

Company Website

www.mikopbx.com

Company Facts

Organization Name

Avaya

Date Founded

2000

Company Location

United States

Company Website

www.avaya.com/en/products/ip-office/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

PBX

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

PBX

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