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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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NimblerNimbler offers sales professionals and marketers a wealth of verified business contacts, boasting millions of personal and work emails that undergo real-time validation, along with mobile numbers. Users can effortlessly search for potential clients by utilizing various filters, including job title, seniority, department, industry, and geographical location. Thanks to our real-time data verification, your outreach emails are effectively directed to the appropriate audience. Best of all, Nimbler is completely free, providing unrestricted access to a wealth of quality leads and an unlimited number of user accounts. This ensures that your sales efforts are not only efficient but also effective in reaching the right targets.
What is Mindbreeze InSpire?
Mindbreeze is designed to understand your preferences, enabling it to perform intelligent searches and efficiently identify information that might elude other systems. To provide a comprehensive perspective for both employees and customers, it collects data from various sources. Mindbreeze seamlessly ensures that this data is available across all applications, departments, and organizational boundaries. Mindbreeze InSpire is adept at retrieving all relevant information related to your business, including email addresses, phone numbers, and key contacts. It presents expert contact details from diverse fields, facilitating easy access to specialized knowledge. The preview feature allows for quick retrieval of documents, including their most recent updates. Furthermore, the 360-degree customer search application enhances user engagement by offering interactive views of individual accounts. It effectively indexes an array of structured data sources, such as SAP, ensuring that users have a well-rounded understanding of the information at hand. With these capabilities, Mindbreeze significantly improves data accessibility and user experience across the organization.
What is Korra?
Enhance the potential of your content with a customized support platform similar to ChatGPT. Korra revolutionizes the customer support landscape by leveraging advanced natural language processing to interpret complex questions, delivering contextually appropriate and accurate responses sourced exclusively from your proprietary materials. Users can anticipate receiving precise answers, complete with highlighted information or time stamps for effortless referencing. Experience a smarter, more efficient, and continuously evolving AI knowledge base that adjusts to the changing needs of your business. Establishing your automated, private AI knowledge base is a quick process that takes only seconds. Korra supports all file types, including videos, and securely integrates knowledge solely from the documents you provide. You can swiftly customize, brand, and launch your AI chat support solution without hassle. With three robust deployment options available, customers can interact with Korra from any device, at their convenience, and in their preferred manner. Additionally, the platform offers a traditional knowledge base search interface that can be accessed via a dedicated support URL, ensuring a smooth user experience. This cutting-edge solution not only simplifies support but also significantly boosts customer satisfaction and engagement, making it an invaluable asset for any organization looking to optimize its support services. By leveraging such a dynamic tool, businesses can ensure they are always one step ahead in addressing customer needs.
Integrations Supported
ChatGPT
Confluence
Dropbox
Google Drive
Salesforce
Slack
YouTube
Zendesk
Integrations Supported
ChatGPT
Confluence
Dropbox
Google Drive
Salesforce
Slack
YouTube
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mindbreeze
Date Founded
2005
Company Location
Chicago, IL, USA
Company Website
www.mindbreeze.com
Company Facts
Organization Name
Korra
Company Location
Israel
Company Website
korra.ai/
Categories and Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Visual Search
Barcode Recognition
Catalog Management
Customer Activity Tracking
Filtering
IP Protection
Image Tagging
Mobile App
Optical Character Recognition
Product Recommendations
Product Search
Reverse Image Search
Video Search