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What is Mindcat Clinic?

Mindcat Clinic is a web-based management platform specifically designed for private dental, dermatology, and physiotherapy practices, as well as clinic groups located in Saudi Arabia and the UAE. This solution effectively merges practitioner and branch schedules with vital patient data, including visit notes, allergies, medications, prescriptions, and related documents and images, all while ensuring that staff members have role-based access. Additionally, clinic personnel can record charges based on the established pricing structure, accept payments through cash or Mada, and produce comprehensive receipts and activity reports organized by branch, practitioner, and date. A specialized patient portal allows users to request appointments, engage in messaging, access important documents, and review billing summaries; it also features an optional online self-booking capability through the unique Mindcat Bookings option. The system boasts a FHIR API and offers the choice to be hosted on-site or via dedicated servers, providing flexibility for clinics. While Arabic screens are available, the translation is not entirely thorough, which may pose challenges for some users. At present, it does not support NPHIES claims and lacks integration with systems such as NABIDH, Malaffi, or Riayati, which restricts its compatibility with various national health initiatives. Nevertheless, there are expectations for future updates aimed at bridging these integration gaps, ensuring improved functionality and expanded interoperability. As healthcare technology evolves, such enhancements will be crucial for meeting the needs of both practitioners and patients more effectively.

What is Mindcat Bookings?

Mindcat Bookings is an innovative online platform focused on facilitating appointment scheduling and managing calendars for clinics, salons, and other businesses that rely on appointments. With this system, clients can effortlessly browse available services and select convenient times for their appointments online, while staff can effectively manage bookings, schedules, operating hours, and customer data through a robust administrative dashboard. Businesses enjoy the advantage of customizing their operating hours and accommodating special exceptions, such as those for Fridays or during the month of Ramadan, and they can quickly generate a public booking page or integrate the platform with their current website. The software caters to both English and Arabic speakers, making it particularly suitable for the Gulf region. Key features include calendar synchronization, automated reminders, appointment status management, and the ability to use API or webhook integrations to send booking events to external systems. Mindcat offers flexibility with either hosted SaaS solutions or installations on customer-managed servers or cloud setups, with different features and configurations available depending on the selected plan. By streamlining the booking process, Mindcat reduces the need for manual coordination and equips customers with the capability to schedule their appointments with ease. This streamlined approach not only boosts operational efficiency but also significantly enhances the overall customer experience, fostering satisfaction and loyalty. Additionally, the platform's user-friendly design ensures that both clients and staff can navigate it effortlessly.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Google Calendar
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

AED/SAR 249/user/mo
Shared-plan pricing starts at AED/SAR 249 per practitioner per month for 1–5 practitioners; reception and managers are free. Quick-start setup is a one-time AED/SAR 2,500. Plans from 6 practitioners, or hosted on the clinic’s own copy or cloud, receive a written price and setup plan. Annual prepayment discounts 15% on the monthly amount above the minimum. Prices exclude 5% UAE VAT or 15% Saudi VAT.

Pricing Information

AED 59/calendar/month
AED 59 per calendar per month, with monthly plans starting at AED 399; the monthly minimum depends on the selected package. One-time implementation is AED 2,500. Prices are listed excluding VAT; annual billing offers a discount.

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

United Arab Emirates

Company Website

mindcat.ai

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

United Arab Emirates

Company Website

mindcat.ai

Categories and Features

Clinic Management

Not specified

Categories and Features

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