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What is Mindcat Surveys?

Mindcat Surveys functions as a robust platform for collecting customer opinions and conducting surveys at various physical service locations, which helps organizations efficiently gather valuable insights. Users can create QR-code surveys that customers access through their smartphones, enabling responses in either Arabic or English without the need for any app installations. As feedback is collected, dashboards deliver real-time analytics on satisfaction metrics, user comments, rating rationales, and trends across different branches. This innovative system is specifically designed for service centers operating in multiple locations, government agencies, clinics, educational institutions, and other public-facing services. Administrators have the capability to manage survey questions, adjust editor permissions, and export data, with seamless integration into reporting tools such as Power BI or Salesforce via an API. Mindcat Surveys can be offered as a vendor-hosted software-as-a-service (SaaS) solution or implemented directly on the client’s own infrastructure. The pricing model is determined by the number of editor accounts and branches, with an initial setup fee involved. Additionally, the platform’s user interface and survey functionalities are crafted to be accessible in both English and Arabic, which broadens its appeal to a diverse audience. This bilingual feature significantly enhances user experience and fosters more thorough feedback from a wider range of customers, ultimately improving service quality and customer satisfaction. With its comprehensive capabilities, Mindcat Surveys stands out as an essential tool for organizations looking to optimize their feedback collection processes.

What is Amplitude Research Solutions?

Amplitude Research® excels in providing high-quality mail, telephone, and online survey research specifically designed for consumer and B2B market needs, including evaluations of employee job satisfaction as well as diverse customer satisfaction, loyalty, and feedback surveys. Our extensive range of research services covers everything from designing questionnaires and programming surveys to overseeing survey execution, analyzing collected data, and producing detailed reports. By applying industry best practices throughout the survey research process, Amplitude Research utilizes the most efficient online techniques for investigating consumer and B2B markets, conducting employee evaluations, and gathering customer feedback. Each project benefits from the guidance of an experienced project manager who works closely with our clients to ensure tailored service, quick responses, and expert oversight of programming and survey management. This careful approach not only guarantees meticulous attention to detail but also empowers our clients with actionable insights that can enhance their strategic decision-making. In this way, we strive to foster a partnership with our clients that goes beyond mere data collection to deliver lasting value.

Media

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Media

Integrations Supported

Microsoft Power BI
Salesforce

Integrations Supported

Maropost Marketing Cloud

API Availability

Has API

API Availability

Pricing Information

$26.96/editor/month
1–3 editors: $26.96 (AED/SAR 99) per editor/month; 4–14 editors: $21.78 (AED/SAR 80) per editor/month; 15+ editors: $19.06 (AED/SAR 70) per editor/month. Shared plans have a minimum monthly invoice of AED/SAR 499. A one-time Quick Start fee is AED/SAR 2,500; additional branches cost extra. Annual prepayment receives a 15% discount, but an annual contract is not required to start. VAT is excluded.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

United Arab Emirates

Company Website

mindcat.ai

Company Facts

Organization Name

Amplitude Research

Date Founded

2002

Company Location

United States

Company Website

www.amplituderesearch.com

Categories and Features

Survey

Not specified

Categories and Features

Employee Survey

Not specified

Market Research

Not specified

Survey

Custom Survey URLs
Email Marketing
Question Branching
Question Library

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