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What is Mindcat Surveys?

Mindcat Surveys functions as a robust platform for collecting customer opinions and conducting surveys at various physical service locations, which helps organizations efficiently gather valuable insights. Users can create QR-code surveys that customers access through their smartphones, enabling responses in either Arabic or English without the need for any app installations. As feedback is collected, dashboards deliver real-time analytics on satisfaction metrics, user comments, rating rationales, and trends across different branches. This innovative system is specifically designed for service centers operating in multiple locations, government agencies, clinics, educational institutions, and other public-facing services. Administrators have the capability to manage survey questions, adjust editor permissions, and export data, with seamless integration into reporting tools such as Power BI or Salesforce via an API. Mindcat Surveys can be offered as a vendor-hosted software-as-a-service (SaaS) solution or implemented directly on the client’s own infrastructure. The pricing model is determined by the number of editor accounts and branches, with an initial setup fee involved. Additionally, the platform’s user interface and survey functionalities are crafted to be accessible in both English and Arabic, which broadens its appeal to a diverse audience. This bilingual feature significantly enhances user experience and fosters more thorough feedback from a wider range of customers, ultimately improving service quality and customer satisfaction. With its comprehensive capabilities, Mindcat Surveys stands out as an essential tool for organizations looking to optimize their feedback collection processes.

What is Mindcat Screens?

Mindcat Screens provides an all-encompassing digital signage solution specifically designed for restaurants, cafés, retail outlets, and other businesses operating in multiple locations. This platform enables users to craft engaging menu displays and promotional visuals, manage screens in different locations, and schedule content for particular times, dates, or geographical areas. Menus can be personalized to showcase pricing and product details in both Arabic and English, supporting right-to-left text orientation, and can also include specialized Ramadan menus for iftar and suhoor, along with screens that denote prayer breaks in Gulf regions. The system boasts features like a media library, reusable design templates, screen status monitoring, offline playback options, and reporting tools that verify content visibility. Employees can efficiently oversee menu data from a centralized interface, mark items as sold out, and initiate marketing campaigns directed at selected screens. Moreover, it supports integration with POS or ERP systems through an API, with the initial setup facilitating seamless Foodics data incorporation. Beyond its primary application in restaurants and retail, this platform is also adaptable for clinics, hotels, educational institutions, and any organizations needing digital signage across various locations, which emphasizes its versatility and broad applicability across multiple sectors. This multifaceted approach allows businesses to enhance their customer engagement and streamline operations effectively.

Media

No images available

Media

No images available

Integrations Supported

Microsoft Power BI
Salesforce

Integrations Supported

Foodics

API Availability

Has API

API Availability

Has API

Pricing Information

$26.96/editor/month
1–3 editors: $26.96 (AED/SAR 99) per editor/month; 4–14 editors: $21.78 (AED/SAR 80) per editor/month; 15+ editors: $19.06 (AED/SAR 70) per editor/month. Shared plans have a minimum monthly invoice of AED/SAR 499. A one-time Quick Start fee is AED/SAR 2,500; additional branches cost extra. Annual prepayment receives a 15% discount, but an annual contract is not required to start. VAT is excluded.

Pricing Information

AED/SAR 49/screen/month
Shared hosting starts at AED/SAR 49 per screen monthly in the 1–10 screen band, with a AED/SAR 590 monthly minimum. Higher screen-count bands have lower per-screen rates. One-time setup starts at AED/SAR 2,900.

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

United Arab Emirates

Company Website

mindcat.ai

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

United Arab Emirates

Company Website

mindcat.ai

Categories and Features

Survey

Not specified

Categories and Features

Digital Signage

Not specified

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