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What is Miracle Service?

Miracle Service provides an all-encompassing field service management software that aims to boost both the efficiency and profitability of your service-oriented business. Our technician scheduling solution guarantees that your team is always precisely positioned, equipped with the essential parts, and available when needed. Technicians are able to easily access and update service information directly from their mobile devices, tablets, or laptops, making their workflow seamless. The Miracle Service software integrates effortlessly with 20 well-known accounting platforms, including QuickBooks, which helps to simplify your financial operations. You can quickly generate comprehensive reports that encompass technicians, customers, equipment, and service agreements, with more than 130 standard options readily accessible. Our user-friendly contract management feature streamlines the invoicing process by automatically billing your clients at the end of each month. Furthermore, you can efficiently track parts throughout your warehouse and fleet, analyze usage trends, maintain adequate supply levels, and guarantee precise billing for all parts utilized, thus optimizing the organization and effectiveness of your operations. The software not only saves valuable time but also contributes significantly to improving the standards of service delivery, ultimately leading to higher customer satisfaction. By investing in Miracle Service, you are equipping your business with the tools necessary for sustained growth and success.

What is AutomatedService?

AutomatedService’s back office software presents innovative digital solutions tailored for service enterprises, facilitating improved efficiency and profitability. Our all-encompassing Back Office system streamlines and organizes the demanding workflows inherent in running a service business. You can effortlessly capture customer details, guarantee that technicians are appropriately assigned to their tasks, and enjoy a significant decrease in paper consumption. With AutomatedService's field service management software, provided by Ascent Business Systems, you can elevate your customer service standards and drive revenue growth. The platform empowers your team with vital information to effectively manage and cater to your most valuable asset—your customers! The journey of managing new prospects commences with our intuitive sales lead entry and management capabilities. As potential opportunities evolve into actual sales, client data retains its consistency throughout the entire transaction lifecycle, fostering clarity and continuity. This strategy not only boosts operational efficiency but also fortifies customer relationships, ultimately creating a more cohesive service experience. By integrating these advanced tools, your business is poised for sustained growth and success in an increasingly competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Nexent Innovations

Date Founded

1994

Company Location

Canada

Company Website

www.miracleservice.com

Company Facts

Organization Name

Ascent Business Systems

Date Founded

1988

Company Location

United States

Company Website

www.ascent-sys.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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