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What is Mirigi?

Mirigi is a sophisticated digital management and concierge platform tailored specifically for luxury condominiums, homeowners associations, and branded residences. Residents gain seamless access to an array of building services through a dedicated application, an in-unit touchscreen, or even via WhatsApp, allowing them to make amenity reservations, track packages, authorize visitors, manage valet services, submit maintenance requests, order from local restaurants, handle expenses, and facilitate online payments. Central to this innovative system is Miri, an AI-driven concierge agent that not only responds to requests but also anticipates them, efficiently placing orders, arranging valet services, and booking amenities in the preferred languages of the residents. Staff members benefit from a robust real-time console that provides customized views for diverse teams, including front desk, concierge, management, security, valet, maintenance, and restaurant personnel, all supported by an AI assistant that translates straightforward instructions into coordinated actions. In addition, the platform features a building automation gateway that links gates, lighting systems, cameras, and pool sensors, all easily managed through a unified application. Backed by two decades of expertise in luxury residential operations, Mirigi has established a presence in strategic locations like Miami, Montevideo, and Punta del Este, ensuring extensive outreach and strong support for upscale living. This unwavering dedication to exceptional service and cutting-edge technology positions Mirigi as a frontrunner in transforming the residential experience for its users, enhancing convenience and satisfaction. As the demand for modern living solutions continues to rise, Mirigi remains committed to evolving its offerings to meet the dynamic needs of luxury residents.

What is EZStay?

EZStay™ is a groundbreaking contactless management platform tailored for the hospitality industry. This all-encompassing system features a powerful administrative dashboard alongside a guest application, enabling hotels to fully digitize their service offerings across various domains, including concierge services, housekeeping, room service, table bookings, in-room shopping, and wellness services, while also presenting numerous upselling opportunities. Consequently, hotel operators benefit from an advanced technological solution that boosts guest satisfaction during their entire visit. Furthermore, EZStay™ allows for personalized branding of the interface and supports the digital customization of terms, conditions, and invoices, which aids in advancing sustainable practices within the hospitality sector. Another noteworthy feature of EZStay™ is its ability to perform in-depth data analysis, delivering valuable insights on key performance indicators such as Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and occupancy rates, which are crucial for effective revenue management. Users can explore critical performance metrics by property, geographical cluster, country, or region, all made possible by the sophisticated AI engine underpinning the system, ensuring that each hotel can fine-tune its operations according to its unique requirements. Ultimately, EZStay™ signifies a revolutionary shift in the management of guest experiences, enhancing the operational efficiency of hotels while simultaneously elevating the overall experience for guests. This innovative platform not only meets the needs of today’s travelers but also prepares the hospitality industry for future advancements.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$650/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Khimo

Date Founded

2017

Company Location

Uruguay

Company Website

www.mirigi.com

Company Facts

Organization Name

EZStay

Company Location

United Kingdom

Company Website

ezstaysolutions.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

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