Latchel
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Ratings and Reviews 1 Rating
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What is Mirigi?
Mirigi is a sophisticated digital management and concierge platform tailored specifically for luxury condominiums, homeowners associations, and branded residences. Residents gain seamless access to an array of building services through a dedicated application, an in-unit touchscreen, or even via WhatsApp, allowing them to make amenity reservations, track packages, authorize visitors, manage valet services, submit maintenance requests, order from local restaurants, handle expenses, and facilitate online payments. Central to this innovative system is Miri, an AI-driven concierge agent that not only responds to requests but also anticipates them, efficiently placing orders, arranging valet services, and booking amenities in the preferred languages of the residents.
Staff members benefit from a robust real-time console that provides customized views for diverse teams, including front desk, concierge, management, security, valet, maintenance, and restaurant personnel, all supported by an AI assistant that translates straightforward instructions into coordinated actions. In addition, the platform features a building automation gateway that links gates, lighting systems, cameras, and pool sensors, all easily managed through a unified application.
Backed by two decades of expertise in luxury residential operations, Mirigi has established a presence in strategic locations like Miami, Montevideo, and Punta del Este, ensuring extensive outreach and strong support for upscale living. This unwavering dedication to exceptional service and cutting-edge technology positions Mirigi as a frontrunner in transforming the residential experience for its users, enhancing convenience and satisfaction. As the demand for modern living solutions continues to rise, Mirigi remains committed to evolving its offerings to meet the dynamic needs of luxury residents.
What is Latchel?
Latchel simplifies the process of maintenance requests and links residents with professionals for various services, such as cleaning, assembling furniture, and providing emergency help. This distinct platform combines revenue-boosting amenities for residents with maintenance management software, allowing property managers to deliver outstanding customer service. By functioning as your main communications team, Latchel preserves your precious time and resources. Residents benefit from a delightful mix of lifestyle enhancements and financial advantages, reflected in an impressive average rating of 4.8 out of 5 stars for overall satisfaction. For the first time, property managers have the opportunity to increase their revenue through a remarkable resident amenity while simultaneously upgrading their maintenance solutions, all within a single platform. Moreover, the service guarantees that top-tier resident reviews are automatically disseminated across your online presence, greatly enhancing your marketing initiatives. With Latchel acting as your devoted customer service hub, you can concentrate on what truly counts for your community. This all-encompassing strategy not only fosters greater resident engagement but also raises the bar for property management standards, ultimately leading to a thriving living environment.
Media
No images available
Integrations Supported
API Availability
API Availability
Has API
Pricing Information
$650/month
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Khimo
Date Founded
2017
Company Location
Uruguay
Company Website
www.mirigi.com
Company Facts
Organization Name
Latchel
Company Location
United States
Company Website
latchel.com
Categories and Features
Concierge
Not specified
Hospitality Property Management
Not specified
Categories and Features
Rental Property Management
Not specified