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What is MissingX?

The CLOUD software solution we offer has been meticulously crafted over several years in partnership with some of the most active airports in Europe. With an intuitive interface and workflows that are easy to navigate, smaller operations can quickly adopt the system. The MissingX solution encompasses all necessary features, enabling the registration of lost items and their return through either collection or shipping methods. Reach out to us today to discover if our solution aligns with your requirements. Our extensive experience allows us to create tailored solutions that cater specifically to our clients' needs. We continuously monitor industry trends and innovate to address the future demands of lost property management, ensuring our clients are always prepared for what lies ahead.

What is Homebound?

Homebound is a digital platform tailored for the efficient management of lost items across various types of lodging, such as hotels, motels, bed-and-breakfasts, and guesthouses. It equips housekeeping and front-desk teams with a joint searchable database that records found belongings, detailing elements like photographs, locations of discovery and storage, guest claims, and custody logs. With a mobile-optimized interface, staff can effortlessly enter information about lost items, and the system features optional AI-assisted tagging to streamline this process; furthermore, it employs AI to propose potential connections between guests' lost item inquiries and the recorded found items for staff to review. The platform also enables staff to promptly inform guests of their lost items and provides links for claims, offering choices for either personal collection or shipping at the guest’s cost. Guests can easily enter their delivery details, choose a courier service, and process payments online, while Homebound takes care of coordinating pickups and offering tracking updates. Individual properties can access the lost items log without any subscription fees, initial setup costs, or contractual commitments, while hotel chains have the option to seek customized white-label solutions and integrations suited to their specific operational needs. This versatility guarantees that both independent lodgings and larger hotel groups can effectively manage lost property issues, ultimately promoting improved guest satisfaction and operational efficiency. Additionally, Homebound's user-friendly system fosters a seamless experience for staff and guests alike, ensuring that lost items are returned promptly and efficiently.

Media

Media

No images available

Integrations Supported

Auth0
Microsoft Entra ID

Integrations Supported

Microsoft Outlook
Microsoft Teams
OPERA Cloud PMS
Stripe

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MissingX

Date Founded

2000

Company Location

Norway

Company Website

www.missingx.com

Company Facts

Organization Name

Homebound

Date Founded

2026

Company Location

Australia

Company Website

usehomebound.com.au/for-hotels

Categories and Features

Lost and Found

Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Historical Reporting
Self Service Portal
Shipping Management
Unclaimed Items Management

Categories and Features

Lost and Found

Not specified

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