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What is Mobile HeatGrid?

Globema’s Mobile HeatGrid is a pioneering mobile-oriented solution that transforms the management of heating networks by automating the task creation process for field technicians, improving planning effectiveness, and enabling real-time monitoring of job progress. This innovative system integrates a dispatcher’s platform, a mobile application for technicians, and a GIS framework, creating a unified environment for effectively managing field operations. By generating tasks automatically and collecting data on-site, it provides timely updates as work advances, thereby shifting traditional methods into a seamless digital workflow. Specifically designed for district heating providers, Mobile HeatGrid leverages GIS mapping, enabling dispatchers to assign and oversee tasks using precise geospatial information, while technicians receive clear, step-by-step instructions on their devices. Additionally, it promotes complete digitization of heating network assessments, field inspections, and maintenance tasks, which greatly reduces manual data entry and encourages real-time collaboration among team members. This holistic strategy not only enhances operational efficiency but also elevates the standard of service delivered to clients, ensuring a more responsive and effective heating network management system. Ultimately, the Mobile HeatGrid empowers organizations to meet the evolving demands of the industry while maintaining a high level of customer satisfaction.

What is GeoTask?

GeoTask serves as a sophisticated platform for Field Service Management (FSM), aiming to streamline field operations through automated dispatching and scheduling. This web-based application provides dispatchers and logistics teams with thorough oversight of field assignments, facilitating both automated and manual task distribution based on a variety of factors including employee availability, skill sets, geographic positioning, deadlines, and other quantifiable metrics; it also features real-time tracking of worker locations, task completion status, and instant notifications while incorporating functionalities for managing warehouse inventory, customer interactions, subcontractor coordination, self-service portals, and data-driven reporting. Field personnel gain the advantage of mobile access to their up-to-date task lists, which include detailed job descriptions, the capability to upload images, complete forms, monitor events throughout the task's duration, and promptly update their task statuses, thereby improving collaboration with dispatchers. By integrating Google Maps, GeoTask significantly enhances route optimization and live navigation, achieving a remarkable cut in planning time by up to 80%, a 40% rise in task completions, and a noteworthy reduction in travel and overtime costs by 30%. Moreover, this technological integration not only elevates operational efficiency but also empowers organizations to provide superior service to their clientele, ultimately fostering long-term customer satisfaction. As a result, companies can expect improved performance outcomes and a more streamlined workflow overall.

Media

Media

Integrations Supported

Google Maps

Integrations Supported

Google Maps

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Globema

Date Founded

1997

Company Location

Poland

Company Website

www.globema.com/portfolio/mobile-heatgrid/

Company Facts

Organization Name

Globema

Date Founded

1997

Company Location

Poland

Company Website

geotask.globema.com

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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