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What is Mobile Reach?

Mobile Reach presents a flexible mobile enterprise application platform aimed at improving service delivery for IT and field service teams. Our esteemed mobile platform, along with its extensive applications, empowers field technicians to enhance their efficiency, strengthen customer relations, and enables leaders in IT and field service to increase revenue and overall profitability. Organizations dedicated to service can quickly deploy tailored mobile applications that seamlessly integrate with their current enterprise mobile systems, thereby equipping their field staff with the necessary tools. Technicians can easily access process-driven enterprise mobile apps while on-site, negating the requirement for any coding skills. This feature facilitates the smooth integration of systems like ServiceNow, BMC Remedy, Cherwell, SAP, ERPs, CRMs, and other backend solutions into field operations, which significantly elevates both efficiency and service quality. Consequently, businesses are poised to respond more adeptly to customer demands while remaining agile in the face of market fluctuations. Furthermore, this versatility ensures that organizations can continuously adapt their strategies to meet evolving business challenges and customer expectations.

What is Fieldpoint?

Fieldpoint’s cutting-edge field service management software equips you to improve efficiency, streamline processes, and enhance the overall service management experience significantly. By facilitating seamless integration with your ERP and accounting systems, it guarantees an exceptional user experience while unlocking vital productivity needed for your company's expansion. Recently, the software has been upgraded with advanced mobile functionalities that bolster daily operations throughout your organization. Specifically tailored for enterprises, Fieldpoint’s solution is designed to amplify productivity, boost revenue, and elevate customer satisfaction levels. It skillfully manages intricate service demands, fluctuating schedules, and a high volume of field activity. Users can automate, oversee, monitor, and fine-tune their field service operations to meet unique requirements. The software is further enhanced by a powerful mobile application that allows field technicians and service managers to access essential information both online and offline. Among its many standout features is Fieldpoint's robust API and pre-configured integrations, which enable seamless connections with various systems. This all-encompassing strategy empowers businesses to remain agile and responsive in today’s rapidly evolving landscape, ensuring they can adapt to new challenges and opportunities as they arise.

Media

Media

Integrations Supported

Integrations Supported

Field Nation
NetSuite
QuickBooks Online
QuickBooks Online Advanced
Sage Intacct
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mobile Reach

Date Founded

2006

Company Location

United States

Company Website

mobilereach.com

Company Facts

Organization Name

Fieldpoint

Date Founded

1998

Company Location

Canada

Company Website

www.fieldpoint.net

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Not specified

Service Dispatch

Billing & Invoicing
Contract Management
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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