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What is Mobile Reach?

Mobile Reach presents a flexible mobile enterprise application platform aimed at improving service delivery for IT and field service teams. Our esteemed mobile platform, along with its extensive applications, empowers field technicians to enhance their efficiency, strengthen customer relations, and enables leaders in IT and field service to increase revenue and overall profitability. Organizations dedicated to service can quickly deploy tailored mobile applications that seamlessly integrate with their current enterprise mobile systems, thereby equipping their field staff with the necessary tools. Technicians can easily access process-driven enterprise mobile apps while on-site, negating the requirement for any coding skills. This feature facilitates the smooth integration of systems like ServiceNow, BMC Remedy, Cherwell, SAP, ERPs, CRMs, and other backend solutions into field operations, which significantly elevates both efficiency and service quality. Consequently, businesses are poised to respond more adeptly to customer demands while remaining agile in the face of market fluctuations. Furthermore, this versatility ensures that organizations can continuously adapt their strategies to meet evolving business challenges and customer expectations.

What is MTracker?

Monitoring field employees has become crucial for companies that depend on their sales or service teams. MTracker, a remarkable application designed for tracking field personnel, allows managers to stay updated on their employees' daily itineraries and the distances they travel. Furthermore, the system tracks the duration of meetings that employees hold with various clients, providing valuable insights into their engagements. Utilizing GPS technology, this tracking solution can automatically create detailed reports from the data gathered through the mobile application. Beyond just location tracking, the app offers enhanced functionalities to effectively evaluate and monitor daily job performance. Additionally, for improved security, all orders are registered under the dealer's name while linking them back to the Sales Executive for verification purposes. This practice not only boosts accountability but also significantly enhances operational efficiency across the board, ensuring that businesses can optimize their field teams’ performance. Overall, MTracker serves as a vital tool for any organization aiming to streamline their field operations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Mobile Reach

Date Founded

2006

Company Location

United States

Company Website

mobilereach.com

Company Facts

Organization Name

Metizsoft Solutions

Date Founded

2012

Company Location

India

Company Website

www.metizsoft.com/field-force-tracking-app

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Inventory Management
Payment Collection in the Field
Service History Tracking
Work Order Management

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