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What is Mobile Service?

Expert Service Solutions has developed a versatile cloud-based application known as Mobile Service (MS) for managing field services, tailored to meet the demands of repair, maintenance, service, and construction sectors. This innovative tool equips field workers with superior customer support capabilities, real-time updates on job statuses, and efficient management of tickets, route planning, timesheets, service documentation, and payment processing, all while on-site. With Mobile Service, businesses of any scale can achieve a thorough understanding of their key operations, including scheduling, dispatching, GPS tracking, inventory management, and customer relationship oversight, among a host of other functionalities. The extensive features of this application not only improve workflow efficiency but also significantly boost productivity across diverse industries. Additionally, by facilitating seamless communication and organization, Mobile Service ensures that teams can respond swiftly to challenges and enhance their service delivery.

What is Agentek?

In a landscape where many applications lean towards generic functionalities with simple drag-and-drop options, Agentek distinguishes itself with a unique vision. For nearly two decades, the company has focused on developing field service solutions that are not only highly customizable but also robust and scalable to meet varied business needs. Their products boast intuitive interfaces that facilitate easy navigation while being tailored to fit specific workflows and processes. With Agentek, businesses benefit from real-time updates on field workers and their assignments, which enhances customer satisfaction during service interactions and allows for quick modifications in response to changing business needs. Additionally, Agentek effectively integrates thick, thin, and legacy applications, providing the benefits of comprehensive integration without the high costs typically associated with overhauling or reengineering existing systems in complex environments. This unwavering commitment to customization empowers businesses to excel in a market that increasingly favors standardized solutions, ensuring they remain competitive and responsive to their unique operational challenges. As a result, Agentek stands as a beacon of innovation in the field service industry, inviting companies to rethink their approach to service management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Expert Service Solutions

Date Founded

2003

Company Location

United States

Company Website

www.expertservicesolutions.com

Company Facts

Organization Name

Agentek

Company Website

agentek.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

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