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What is ModSquad?

Your customers engage with your brand regularly, expressing their excitement during the day and voicing unusual complaints in the evening. To effectively oversee the moderation of text, images, and videos, having a proficient moderator who can represent and protect your brand with a friendly demeanor is crucial. ModSquad stands out as the ideal solution for overseeing social media and user-generated content across an array of platforms, languages, and regions. This includes managing conversations and interactions to ensure audience safety while upholding your brand's integrity. They carefully assess content in chat rooms, forums, and comment sections, escalating significant issues to the relevant parties. Their moderation tactics cover various platforms and utilize behavior-management tools, along with suggestions for chat and safety measures. Furthermore, they follow COPPA guidelines and best practices to ensure child safety. Their offerings also encompass bilingual moderation in different languages, with tailored schedules that provide extended hours or short, 15-minute check-ins, available 24/7 throughout the year. Regardless of the scale of your project, ModSquad possesses the capability to manage it with skill and effectiveness, ensuring your brand remains both engaging and secure in the digital landscape.

What is Community Sift?

A sophisticated content moderation and chat filtering system designed specifically for social media platforms. This powerful, scalable, and automated solution seamlessly integrates via an API to monitor text, usernames, images, and videos in real-time. Two Hat’s cutting-edge platform manages over 102 billion interactions each month, encompassing both messages and multimedia, ensuring prompt classification and filtering. With a commitment to tackling online threats like cyberbullying, harassment, hate speech, violent threats, and child exploitation, we enable our clients across various social networks to foster safer and healthier user experiences. Maintain authority over your moderation practices by customizing settings, creating flexible workflows, and making real-time adjustments while benefiting from complete transparency into our service. In critical moments where user safety is a concern, immediate actions can significantly impact outcomes. By utilizing our solution, you not only improve the overall user experience but also play a vital role in building a more secure and supportive online environment. Ultimately, our robust system helps reduce risks and enhances the integrity of social interactions.

Media

Media

Integrations Supported

Integrations Supported

Photon OS
PlayFab
PubNub

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ModSquad

Date Founded

2007

Company Location

United States

Company Website

modsquad.com/what-we-do/moderation/

Company Facts

Organization Name

Two Hat

Date Founded

2012

Company Location

Canada

Company Website

www.twohat.com/community-sift/

Categories and Features

Content Moderation

Not specified

Managed Live Chat

Not specified

Categories and Features

Content Moderation

Not specified

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