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Ratings and Reviews 0 Ratings
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DialedInDialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerID™, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.
What is Modelshop?
In today's rapidly evolving economy, it has become crucial to utilize advanced models for automated decision-making. Modelshop provides a swift solution for creating automated decision models that can significantly improve both new initiatives and existing applications, eliminating the requirement for coding expertise. It's a common misconception that developing models requires an expert data science team; however, this is not true. Any team can effectively use data, logic, and machine learning to automate real-time decisions in just a few days with Modelshop's intuitive no-code platform. As the business environment continues to speed up, the capability to validate and implement new decision models must evolve in tandem with innovation to sustain a competitive advantage. The foundation for achieving enhanced business performance is grounded in the proficient utilization of data. With minimal effort, organizations can easily integrate new, production-ready data sources into their decision-making frameworks, allowing for quicker and more informed decisions. Furthermore, the platform enables users to simulate, backtest, and enhance their decision models through clear analytics, ensuring that the business not only operates efficiently but is also primed to tackle future challenges. By embracing these functionalities, companies can not only keep pace with industry changes but can also surpass their competitors in the marketplace, thereby solidifying their place as leaders in their fields. This proactive approach to decision-making can redefine how organizations interact with their data, unlocking potential that may have previously gone untapped.
What is BRYTER?
An intuitive platform facilitates the automation of expert knowledge and the development of interactive applications without necessitating any coding skills. This allows you to easily create digital solutions that streamline complex services without having to write a single line of code. The user-friendly, visual “drag-and-drop” no-code editor makes project creation a breeze. Fully ISO certified and compliant with GDPR, the platform offers bank-grade security features, including role-based access controls. You can track user behavior, set key performance indicators (KPIs), and extract meaningful insights to support informed decision-making. It guarantees seamless integration with various industry applications and databases through its ready-to-use APIs. Additionally, the system includes a powerful business rule engine for applying logic, executing actions, and utilizing multiple integrations. Comprehensive document assembly features and automated decision-making processes further enhance its capabilities. You can easily convert any service into a self-service application that captures information, implements your business logic, and clearly outlines deliverables. Instead of taking months, you can move from concept to prototype in just minutes, significantly speeding up your development cycle. Ultimately, this platform empowers organizations to significantly boost their operational efficiency and responsiveness. With its extensive features and user-friendly interface, it provides a comprehensive solution for businesses looking to innovate and adapt in a fast-paced digital environment.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Modelshop
Date Founded
2015
Company Location
United States
Company Website
www.modelshop.com
Company Facts
Organization Name
BRYTER
Company Location
Germany
Company Website
bryter.com
Categories and Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Categories and Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control