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What is Moderation API?

The Moderation API utilizes cutting-edge artificial intelligence to optimize text analysis, allowing for increased efficiency, a focus on privacy, and rapid growth. Through the adoption of this innovative technology, businesses can greatly enhance their operational performance and better meet the demands of their markets. This transformational tool empowers organizations to stay competitive and responsive in a fast-paced environment.

What is Caplena?

• Recognize Patterns • Showcase Outcomes • Topic Sentiment Evaluation • Amplified by Collaborative Intelligence Caplena is a cutting-edge customer feedback platform that employs augmented intelligence to empower market researchers, customer experience professionals, and consultants in uncovering deep insights from qualitative textual data. The idea for Caplena originated from co-founders Maurice and Pascal, who identified that many market research firms dealing with customer feedback face a prevalent issue: an abundance of open-ended responses paired with a lack of time for comprehensive analysis. Since its inception in the Spring of 2018, Caplena has successfully analyzed over 50 million responses and continues to add approximately 120 new projects weekly. Currently, it is recognized as the leading text analytics tool for over 100 companies in more than 15 countries, with prominent clients such as Swisscom, eBay, DHL, Coop, and Joyn, highlighting its significant influence and value in the market research sector. Its growth trajectory not only underscores its effectiveness but also illustrates the increasing reliance on technology-driven solutions in understanding consumer feedback.

Media

No images available

Media

No images available

Integrations Supported

Axis LMS

Integrations Supported

Axis LMS
Quickwork

API Availability

API Availability

Pricing Information

$49/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Moderation API

Date Founded

2023

Company Location

United States

Company Website

moderationapi.com

Company Facts

Organization Name

Caplena

Date Founded

2017

Company Location

Switzerland

Company Website

caplena.com/en/

Categories and Features

Text Analytics

Not specified

Text Mining

Not specified

Categories and Features

Customer Experience

Not specified

Customer Feedback

Not specified

Sentiment Analysis

Not specified

Text Analytics

Not specified

Text Mining

Not specified

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