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Ratings and Reviews 0 Ratings
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What is Mojo Helpdesk?
Transform the support experience for both clients and team members using a help desk software that can be implemented in just minutes and at a much lower cost. Are you still depending on outdated methods like spreadsheets and emails to handle requests? Mojo Helpdesk brings everything together into a user-friendly platform. Decrease the number of incoming inquiries by taking advantage of the built-in knowledge base. With Mojo, organization is key; tickets can be effortlessly assigned and tagged for better tracking. Thanks to the platform's automation capabilities, many tasks can be managed without the need for manual effort. Crafted as an accessible cloud ticket tracking solution, Mojo Helpdesk allows organizations to provide outstanding service to employees and customers alike while keeping costs manageable. More than ten years ago, Metadot, the creator of Mojo, identified a gap for a help desk solution that could deliver personalized, engaging, and natural user interactions. When we couldn't find a product that matched our vision, we decided to develop our own. Today, we proudly extend this solution to various organizations, with thousands of businesses, ranging from small groups to large corporations, trusting Mojo Helpdesk to effectively support their customers and staff on a daily basis. With its powerful features, Mojo becomes an indispensable asset for any organization aiming to improve their support capabilities while also enhancing overall efficiency. By committing to continuous improvement and adaptation, Mojo Helpdesk ensures that your organization stays at the forefront of customer service excellence.
What is HireMojo?
Meet Mo, your cutting-edge RecruiterBot® designed to revolutionize the hiring process. HireMojo offers an innovative solution through its subscription-based Hiring Automation Platform™, leveraging AI, robotics, big data, and analytics to expedite job placements within your organization, making the process faster, easier, and more economical. Mo has equipped itself with all essential candidate research tools, managed job listings, postings, direct sourcing, and comprehensive screening features, enabling you to focus on making the best hiring decisions instead of getting overwhelmed by the tools. By handling all tedious tasks, Mo allows you to channel your efforts into interviewing and selecting the most qualified candidates. Effortlessly navigate our vast library of proven job descriptions and interview questions, customizing those that have been statistically proven to help you pinpoint the top talent, or simply upload your own in just a few clicks. With automated candidate screening and scoring, you can significantly cut down on the time spent sifting through resumes. Furthermore, our unique online interview platform ensures that your attention is directed only towards the most promising candidates, facilitating a more streamlined hiring experience. This efficient methodology not only enhances your recruitment strategy but also boosts your team's overall productivity and effectiveness. Ultimately, Mo represents a significant leap forward in the evolution of hiring practices.
Integrations Supported
X (Twitter)
APIANT
AdRem NetCrunch
Bedrock Analytics
Bitium
Campaign Monitor
Constant Contact
Cyfe
Facebook
Formstack
Integrations Supported
X (Twitter)
APIANT
AdRem NetCrunch
Bedrock Analytics
Bitium
Campaign Monitor
Constant Contact
Cyfe
Facebook
Formstack
API Availability
Has API
API Availability
Has API
Pricing Information
$29 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Metadot
Date Founded
2006
Company Location
United States
Company Website
www.mojohelpdesk.com
Company Facts
Organization Name
HireMojo
Date Founded
2012
Company Location
United States
Company Website
www.hiremojo.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Applicant Tracking
Assessments
Background Screening
Candidate Management
Collaboration Tools
Internal HR
Interview Management
Interview Scheduling
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Workflow Management
Pre-employment Testing
Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management
Recruiting
Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal