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What is Momentum CRM?

Momentum CRM presents an all-encompassing Sales CRM Solution tailored specifically for dealerships, facilitating everything from the initial lead capture to the generation of the first deal proposal. The cloud-based system enables sales representatives to work remotely while leveraging the software for effective follow-up support. In addition, Momentum CRM provides a Full Service CRM Solution that manages every phase from scheduling service appointments to tracking follow-ups on completed repair orders. Likewise, service staff benefit from the same cloud-driven flexibility, utilizing the software to handle their follow-up responsibilities from various locations. This cohesive integration allows for complete transparency in all customer interactions, granting users the ability to shift seamlessly between both systems as needed. Furthermore, vital resources and information, such as UpList and DownList customers recorded in one system, are easily accessible in the other, including through The Next Up’s Mobile app, which significantly boosts overall efficiency and connectivity. This interconnected nature of the systems ultimately enhances operational workflows, encouraging a more agile and customer-focused approach within the dealership environment. As a result, dealerships can maintain higher levels of engagement and satisfaction among their clientele.

What is Flai?

Flai stands out as an advanced AI communication platform specifically designed for automotive dealerships, allowing them to address customer inquiries 24/7 across multiple channels while emulating the skills of their top-performing sales staff. Although the best sales personnel excel at transforming leads into appointments, their limited availability can hinder responsiveness; Flai addresses this challenge by efficiently handling calls, text messages, and emails, guaranteeing that dealerships never miss an opportunity to connect with customers. This state-of-the-art solution not only aids in turning recalls into appointments but also facilitates prompt follow-up with potential leads and captures interest from prospective customers even when the dealership is closed, effectively re-engaging with past inquiries. In service departments, Flai ensures that every incoming call is answered, appointments are efficiently scheduled, and customer identities are recognized, while also automating reminders for routine maintenance and emphasizing any outstanding recalls. For sales teams, Flai conducts lead follow-ups akin to a stellar representative, verifies inventory for accurate answers, alerts staff when human intervention is needed, and integrates new leads into the CRM system effortlessly. By utilizing Flai, dealerships can significantly improve their operational workflows and foster stronger customer relationships, ultimately leading to increased satisfaction and loyalty. This powerful tool not only streamlines communication but also empowers dealerships to transform their overall customer engagement strategy.

Media

Media

Integrations Supported

AWS Cloud Development Kit (CDK)
Dealer-FX
ERA-IGNITE
Tekion
Todoist
VinSolutions Connect CRM
Xtime
eCredit Complete
myKaarma
vAuto

Integrations Supported

AWS Cloud Development Kit (CDK)
Dealer-FX
ERA-IGNITE
Tekion
Todoist
VinSolutions Connect CRM
Xtime
eCredit Complete
myKaarma
vAuto

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Momentum CRM

Company Website

www.crmomentum.com

Company Facts

Organization Name

Flai

Company Location

United States

Company Website

www.useflai.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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