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What is Monero?

To start your journey with Monero, the first crucial step is to acquire a wallet that meets your specific requirements. Visit our Downloads page to select the appropriate wallet for your operating system, as Monero wallets are designed to work seamlessly across various platforms and come equipped with all the features you need to begin using Monero immediately. After establishing your wallet, the next move is to obtain some Monero coins; you can consider options like mining or earning them through your efforts, but the simplest approach is to use an exchange to trade your fiat currency for XMR. There are numerous exchanges available, both centralized and decentralized, that facilitate Monero (XMR) trading. Monero operates as a digital currency that can be utilized for payments of goods, services, and other currencies, all while maintaining privacy and offering low transaction fees. A wide range of merchants accept XMR for their products, so take a moment to explore our 'Merchants' page for further details. It’s important to understand that Monero transcends being just a currency; it embodies a decentralized community driven by the dedication of numerous volunteers who actively contribute to its advancement and success. This spirit of community and commitment to decentralization is what truly sets Monero apart and enhances its appeal. Additionally, engaging with this community can provide valuable insights and support as you navigate your experience with Monero.

What is Gladly?

Gladly is the only customer experience platform powered by Customer AI that puts people—not tickets—at the center of every conversation. Built from the ground up for B2C brands, Gladly helps companies deliver radically personal and radically efficient service at scale. World-class brands like Crate & Barrel, Ulta Beauty, and TUMI use Gladly to serve millions of customers with empathy and precision. With every conversation, Gladly empowers teams to drive down operational costs while building long-term loyalty. At the heart of Gladly’s platform is Customer AI—an intelligence layer uniquely designed to understand, serve, and nurture customer relationships. It enables continuous, context-rich conversations across all channels, balancing automation and human connection for unmatched service outcomes. Gladly’s impact is proven: 240 million conversations powered by Customer AI, $510M in cumulative cost savings across customers, and a 65% average increase in CSAT scores. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

Media

Media

Integrations Supported

5X
Alhena
Assembled
Attentive
Boostopia
Calabrio Quality Management
Chain49
Ema
Endear
Guarda Wallet
Guru
HollaEx
Ledger Nano X
MoneroOcean
NOWNodes
PayBitoPro
Shopify
Swapter
Thankful
Trocador

Integrations Supported

5X
Alhena
Assembled
Attentive
Boostopia
Calabrio Quality Management
Chain49
Ema
Endear
Guarda Wallet
Guru
HollaEx
Ledger Nano X
MoneroOcean
NOWNodes
PayBitoPro
Shopify
Swapter
Thankful
Trocador

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Monero

Company Website

www.getmonero.org

Company Facts

Organization Name

Gladly

Date Founded

2014

Company Location

United States

Company Website

www.gladly.ai/get-started/

Categories and Features

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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