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What is Mongoose?

Mongoose is a tool that converts software products, devices, or appliances into web servers that can be accessed via a web browser. One of the key uses of Mongoose is to provide a web-based control panel for a variety of devices. It comes equipped with numerous examples and tutorials that cover features like authentication, live logging, and video streaming. By leveraging Mongoose, individuals can easily create APIs to oversee their devices or applications remotely through a web browser, mobile devices, or automation systems. Moreover, we have introduced a highly efficient and user-friendly JSON library, distributed under the MIT license, to further augment the functionality of Mongoose. This library promotes real-time, full-duplex communication using MQTT or WebSocket protocols, enabling users to send raw data or encapsulate it in JSON for JSON-RPC applications. In addition, Mongoose allows for the seamless uploading of device data to any cloud server of choice, whether it's from a third-party vendor or an in-house solution, making it both flexible and user-friendly. This remarkable adaptability positions Mongoose as a robust solution for contemporary web-connected devices, catering to a wide range of user needs and applications.

What is Mongoose Harmony?

Harmony is an intelligent chatbot solution designed to guide website visitors toward pertinent content, gather lead information, and link conversations to the appropriate team members. Its effectiveness is bolstered by a collaboration with Drift specifically tailored for higher education institutions. Always on hand and eager to help, Harmony guarantees that your website accurately reflects your institution's ethos. The Mongoose Harmony solution offers your site a voice that is operational 24/7, allowing for live chat interactions when staff are available while the bot effectively addresses inquiries to assist visitors in locating necessary information. Additionally, you can customize the branding to align with your school's unique identity. It adeptly connects visitors with the right department or individual through focused questioning, and multiple team members can engage in conversations, with notification alerts keeping track of visitor queries. Moreover, when the moment arises for a more personal touch, visitors can effortlessly schedule meetings with staff through the bot, creating an experience that is both seamless and user-friendly. This feature not only improves the visitor experience but also enhances internal communication within your institution, fostering a more connected educational community. This innovative approach ensures that every visitor feels valued and well-guided throughout their journey on your website.

Media

Media

Integrations Supported

AWS IoT
Agile Requirements Designer
Bosch IoT Suite
EcoStruxure
Google Cloud IoT
Microsoft Azure
Rocket
Siemens NX
wolfSSL

Integrations Supported

AWS IoT
Agile Requirements Designer
Bosch IoT Suite
EcoStruxure
Google Cloud IoT
Microsoft Azure
Rocket
Siemens NX
wolfSSL

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mongoose

Company Location

Ireland

Company Website

mongoose.ws/

Company Facts

Organization Name

Mongoose

Date Founded

2014

Company Location

United States

Company Website

www.mongooseresearch.com

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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