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What is Monitera?
We monitor social media and various online platforms, analyzing the data we collect to protect you from potential risks. Our evaluations look not just at digital content, but also take into account your unique needs. Monitera collaborates with businesses and organizations that aim to make their mark on social media. Our diverse clientele includes well-known Turkish brands, digital agencies, PR and advertising companies, research institutions, and call centers. By utilizing insights gained from these collaborations, we engage in comprehensive online media surveillance and reporting, while also contributing to the development of brand strategies through the introduction of innovative products that meet future demands. We aid you in formulating impactful digital communication strategies by examining your brand's online reputation. Furthermore, we quickly identify data that suggests a potential crisis for your brand and provide thorough analyses of the situation and its potential spread. Our dedication ensures that you remain proactive in managing your online image, allowing you to navigate the digital landscape with confidence and foresight. In an ever-evolving digital world, staying ahead is not just an advantage; it’s essential for your brand's success.
What is Merlin?
Merlin provides an innovative software solution aimed at crisis management, recognizing the unpredictable nature of these situations. Our platform, CrisisSuite, operates in the cloud and is designed to effectively lessen the consequences of crises as they arise. The Alerting module plays a crucial role during emergencies by facilitating prompt communication to prevent any delays. Additionally, the Social Media Trainer significantly enriches crisis training by immersing participants in realistic social media scenarios, which enhances the overall training impact. When a crisis occurs, even with thorough preparation and preventive measures, the situation can quickly escalate, placing immense pressure on the organization. Employees are committed to reducing the negative effects, often encountering numerous obstacles in the process. Beyond just preparing your team, the Social Media Trainer empowers them with essential skills for managing media communications during these high-pressure training sessions. This holistic strategy enables organizations to effectively maneuver through the turbulent environment that crises create, ultimately fostering resilience and readiness for future challenges.
Integrations Supported
Facebook
Instagram
X (Twitter)
YouTube
API Availability
Has API
API Availability
Has API
Pricing Information
$50 per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Monitera
Date Founded
2009
Company Location
Turkey
Company Website
www.monitera.com
Company Facts
Organization Name
Merlin Software
Date Founded
2015
Company Location
Netherlands
Company Website
merlincrisis.com
Categories and Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Categories and Features
Business Continuity
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management