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Ratings and Reviews 1,531 Ratings
What is Monster VoIP?
Monster VoIP was established to offer outstanding voice clarity and ensure maximum uptime for clients across the United States, including major cities like Los Angeles, New York, Washington, D.C., Houston, Dallas, and Chicago. In addition to this commitment, the company prioritizes exceptional customer service and user satisfaction. To achieve geo-redundancy, we have strategically located data centers in Las Vegas, New York, Dallas, Minnesota, and Chicago, with all endpoints registered at each site. This approach guarantees that clients can rely on superior voice quality and reliable business phone uptime from multiple facilities. We have also developed a comprehensive suite of communication tools, allowing teams to familiarize themselves with just one user interface to meet all their communication demands. To uphold our promise of customer satisfaction, we provide tailored setups and continuous support available 24/7/365 for every business VoIP client that engages with us. Our dedication to service excellence is the cornerstone of our operations, ensuring that each customer feels valued and well-supported throughout their journey with us.
What is Community Phone?
Transforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
Integrations Supported
HubSpot CRM
HubSpot Customer Platform
Redtail CRM
Salesforce
Zoho CRM
API Availability
API Availability
Pricing Information
$27 /month
Volume Tiered Pricing
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Monster VoIP
Date Founded
2012
Company Location
United States
Company Website
www.monstervoip.com
Company Facts
Organization Name
Community Phone
Date Founded
2018
Company Location
United States
Company Website
www.communityphone.org/business
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Distributed Call Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Communications
Not specified
IVR
Call Center
Call Logging
Call Recording
Call Routing
Phone Key Input
Voice Customization
Voice Mail
SIP Trunk
Not specified
Telephony
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Categories and Features
Business Phone Systems
Not specified
Business VoIP
Not specified
Cloud PBX
Not specified
IVR
Not specified
Telephony
Not specified