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What is Mopinion?

Comprehensive Digital Feedback Software Mopinion is an innovative platform designed for digital businesses to effectively gather, interpret, and respond to feedback across all digital channels, including websites, mobile applications, and emails. With Mopinion, users can design personalized online feedback forms that feature multiple customer experience metrics such as NPS, CES, and CSAT, which can be triggered based on specific user interactions like mouse movement or time spent on a page. The platform also offers detailed visualizations through customizable dashboards, advanced text analytics, and intelligent tagging. Additionally, users benefit from proactive notifications, role-specific views, and seamless integration with project management tools like Trello and Asana, enhancing teamwork and feedback collaboration within their digital teams. +Personalized feedback forms +Instantaneous data insights +API integrations +Diverse CX metrics +Text analysis capabilities +Sophisticated reporting features Mopinion's subscription plans begin at $35 USD per month, providing an accessible solution for businesses looking to improve their customer engagement and feedback processes.

What is Industrytics?

Harness crucial metrics and insights gathered from a variety of fields including sales, marketing, finance, human resources, and project management to inform vital decisions; in conjunction with stakeholder input, this allows for a deeper understanding of the "what" and "why" behind your business metrics through the use of AI. By tapping into these valuable insights, businesses can drive effective improvements. The automation of processes for collecting, storing, visualizing, and integrating critical metrics, data, and feedback through artificial intelligence enhances operational efficiency. Additionally, AI offers personalized action suggestions that cater specifically to the needs of your organization, facilitating data-driven decisions that are in line with your strategic goals. With Industrytics, you are equipped to continuously collect and merge data from a range of software platforms, including ERP, CRM, and accounting systems, along with Excel spreadsheets, while also utilizing automated feedback surveys to fine-tune your approaches. This comprehensive methodology not only strengthens your decision-making capabilities but also nurtures a culture of ongoing improvement within your organization, ensuring that you remain agile in a competitive landscape. Ultimately, embracing this holistic data strategy empowers your team to respond proactively to changing market conditions.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Adobe Marketo Engage
Basecamp
Google Analytics
Intercom
Jira
Optimizely One
Progress Sitefinity
Slack
Trello
VWO Testing
WordPress
Zapier
Zendesk

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Google
Google Sheets
LinkedIn
Microsoft Power BI

API Availability

API Availability

Pricing Information

$229/month
Growth Package: $229/month
Turbo Package: $579/month
Enterprise: Request Quote

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Mopinion

Date Founded

2013

Company Location

Netherlands

Company Website

www.mopinionlabs.com

Company Facts

Organization Name

Industrytics

Company Location

Italy

Company Website

www.industrytics.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Community Feedback Tools
Surveys
User Testing Tools
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

Marketing Analytics

Dashboard
Website Analytics

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey

Text Analytics

Not specified

Visual Feedback

Not specified

Categories and Features

360 Degree Feedback

Dashboard
Question Library
Rater Selection

Advertising Agency

Not specified

Business Management

Not specified

Buyer Intent

Not specified

Complaint Management

Not specified

Customer Experience

Dashboard
Feedback Management

Customer Loyalty

Not specified

Customer Satisfaction

Not specified

Data Entry

Not specified

Data Visualization

Not specified

Employee Engagement

Pulse Surveys

HR Analytics

Dashboard

Job Evaluation

Not specified

Learning Experience Platforms

Reporting/Analytics

Market Research

Not specified

Mentoring

Not specified

NPS

Not specified

Survey

Question Library

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